Virtual Account Management Specialist
At a glance
Mid-level Account Management role at Delivery Hero. İstanbul · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow revenue across your partner accounts by spotting upsells that bring added value
- Use consultative phone sales to handle objections, create urgency and build partner relationships
- Track account results against company standards, stepping in with support when partners need it
- Meet daily call-volume and sales-conversion goals while keeping approvals and Salesforce records accurate
What you bring
- You bring two to three years in client or account management, or high-volume sales
- You’re comfortable making outbound calls and using digital tools to build partner relationships
- You can read performance data to guide sales and are proficient with Google Workspace
Who this fits
This suits a sales-driven professional who is comfortable with high-volume telesales, daily targets and fast-paced work. The role is based in İstanbul and hybrid.
From the employer
Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
In the Virtual Account Management (VAM) team, we don’t just “call” partners; we empower local businesses across Türkiye to thrive in the digital economy. We act as a growth engine for our vendors, ensuring they have the tools and strategies to reach more customers every day.
Your Mission
We are looking for highly motivated, sales-driven professionals to join our Virtual Account Specialist team in Türkiye. You will manage your own portfolio of partner accounts, acting as both a consultant and a growth strategist. This is a fast-paced, 100% telesales-driven role where your voice is your most powerful tool.
- Drive Revenue: Proactively manage and grow the revenue of your accounts by identifying upsell opportunities that add value.
- Master the Pitch: Handle objections confidently, create urgency, and maintain a consultative sales approach.
- Operational Excellence: Monitor account performance metrics and ensure alignment with company standards, providing support when needed.
- Hit the Numbers: Meet and exceed daily targets for call volume and sales conversions.
- Precision & Speed: Manage documentation, partner approvals, and system processes (Salesforce) with high accuracy in a fast-paced environment.
- Be Solution-Oriented: Act as a bridge between company solutions and partner needs, always focusing on value creation.
- Experience: 2–3 years in client management, account management, or high-volume sales is a strong plus.
- Telesales Mindset: Comfortable with outbound calls and building relationships over the phone using digital tools.
- Sales & Data Driven: Ability to analyze data and use insights to drive sales performance.
- Tech Skills: Proficient in Google Workspace; Salesforce experience is a plus.
- Resilience & Adaptability: Fast learner, adaptable, and comfortable working in a dynamic, target-driven environment.
- A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
- A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
- Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
- Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
- A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
- Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
- A comprehensive private health insurance that will never let you down when you need it!
- The Yemeksepeti family! Always smiling and high communication skills!
- A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
At Yemeksepeti, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
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