Account Manager SMB
At a glance
Mid-level Account Management role at Delivery Hero. Warsaw · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow a portfolio of restaurant partners through targeted promotions and commercial initiatives
- Use order volume, product sales, campaign ROI, and operational efficiency to improve sales results
- Review weak campaigns and sales patterns, then recommend changes grounded in the data
- Call restaurants, present advertising opportunities, and negotiate agreements that create growth
- Run commercial and internal projects that improve sales effectiveness and team productivity
What you bring
- You have sales or account management experience that includes calls, partner outreach, and solution pitching
- You can interpret numbers, recognize trends, and turn analysis into practical recommendations
- You communicate clearly, negotiate effectively, and build durable partner relationships
- You adapt quickly and solve problems in a fast-changing work environment
Who this fits
This role suits someone who enjoys growing SMB restaurant accounts through consultative selling and advertising performance work. It is a Warsaw-based onsite position, with the option to work remotely two days each week. You may also work from another location for as many as three weeks each year.
From the employer
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
YOUR MISSION:
We are looking for a talented and ambitious Account Manager SMB to join our Commercial Team, where we focus on helping local businesses strengthen their presence and expand their reach, leveraging data-driven insights and tailored commercial solutions.
You will be responsible for building and growing relationships with SMB restaurant partners, acting as a trusted consultant to drive their success through strategic advertising. By leveraging data-driven insights and industry expertise, you will focus on driving B2B Ads sales, optimizing campaign performance and maximizing business impact for your partners.
THE JOURNEY
- Develop and execute commercial strategies to maximize partner growth, increase sales, and strengthen Glovo’s market presence.
- Build and manage a high-performing portfolio of partners, identifying opportunities to boost their sales and visibility through tailored promotions and initiatives.
- Optimize sales performance by analyzing key metrics such as order volume, product sales, ROI on campaigns, and operational efficiency.
- Drive data-backed decision-making—investigate underperforming campaigns, identify sales trends, and recommend strategic improvements.
- Run commercial projects to strengthen Glovo’s position in key areas, ensuring partner success and market share growth.
- Lead internal strategic initiatives to enhance sales effectiveness, pitching success rates, and overall team productivity.
- Engage with partners proactively—call restaurants, pitch opportunities, and negotiate deals to unlock new growth.
WHAT YOU WILL BRING TO THE RIDE
- Experience in sales or account management—you’re comfortable reaching out to partners, making calls, and pitching solutions.
- Strong analytical skills—you’re comfortable with numbers, can spot trends, and make data-driven recommendations.
- Strategic thinking—you don’t just manage partners; you help them grow.
- Excellent communication and negotiation skills—you know how to influence and build long-term relationships.
- Adaptability and problem-solving—you thrive in a fast-paced, ever-changing environment.
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
- 💪 Top-notch private medical care and insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏊 Free Multisport Card.
- 🧠 Spanish or English classes.
- 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
- 🏖️5 extra days of holidays.
- 👪 Enhanced parental leave.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!
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