Enterprise Account Executive

Decagon decagon.ai Open · verified Sep 14, 2026

On-site San Francisco New York Full-time Mid-level Account Executive

Mid-level Account Executive role at Decagon. San Francisco · full-time · $230,000–$320,000 base.

SalaryStated by Decagon

$230,000 – $320,000

Base salary for this role, in USD per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Run enterprise deals end to end, from prospecting and qualification through negotiation, closing, and renewal
Create pipeline from ideal customer accounts using outbound outreach centered on customer value
Coordinate with Solutions Engineering, Product, Engineering, and Marketing to support customer success
Build C-suite and stakeholder relationships that demonstrate ROI and support lasting partnerships
Help refine the go-to-market approach and use internal executives to win senior client approval

What you bring

At least four years as a high-performing Account Executive with a strong record of results
Experience selling complex solutions and repeatedly closing seven-figure deals
A consistent record of meeting pipeline-generation goals for new business

Who this fits

You’ll suit a self-starting builder who can shape sales practices while owning enterprise revenue. The role is fully in person at Decagon’s San Francisco office.

From the employer

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Role

We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our San Francisco office.

In this role, you will

Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.
Generate a pipeline from ICP accounts via value-driven outbounding
Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.
Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships.
Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client decision-makers.
Play a key role in shaping go-to-market motion and influence how we engage and close key accounts

Your background looks something like this

4+ years of experience as a top-performing Account Executive with a strong track record of success.
Experience in complex solution sales and consistently closing 7 figure deals.
Consistent performance meeting pipeline generation targets for net new business

Even better if you have

Previous experience selling AI or Customer Support/Experience software.
Experience as an early sales hire at a fast growing start-up.

Benefits

We proudly offer the following benefits for our full-time employees:

Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office to keep you at your best
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.