Strategic Account Manager
At a glance
Manager-level Account Management role at Coherent Corp. US. Santa Clara · full-time · no salary stated · we estimate $138,250–$176,850.
Coherent Corp. US has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build customer plans around long-term needs, aligning product roadmaps with the relevant business units
- Find and pursue opportunities to win new programs, including business currently held by competitors
- Manage customer forecasts, contract negotiations, sales targets, and follow-through on review actions
- Develop relationships with customer decision-makers across functions and connect their leaders with Coherent management
- Lead internal and partner teams, adjust plans when projects are at risk, and share customer-specific updates with management
What you bring
- A bachelor's degree and at least five years in sales account management
- Experience in technology-based sales and marketing
- Strong written and spoken communication, presentation, leadership, decision-making, and problem-solving skills
Who this fits
This role suits a relationship-focused account manager who can lead across teams and work within a complex business structure. The position is based on the West Coast and requires travel of up to thirty to forty percent.
From the employer
Primary Duties & Responsibilities
Bookings Growth
- Strategic Planning – Define and manage a comprehensive customer business strategy; including product roadmap alignment with the business units to address the customer’s long-term needs.
- Design Win Leadership - Lead the team to obtain new business through design wins or programs held by competitors. Identify, assess and manage business opportunities, create a strategy and then drive tactics/actions for the win.
- Business Management - Oversee preparation of the customer bottom-up forecast and monitor it on regular basis. Negotiate business contracts with the customer. Carry out customer reviews and track/secure the fulfilment of all action items (design wins, bookings, billings, service and quality issues). Set annual sales targets and monitor progress toward achievement of the targets.
Customer Relationship Development
- Secure access to all relevant decision makers at an executive level and below at the customer. Create account relationship development plan in order to secure appropriate relationships within the account. Communicate appropriate customer specific information to management. Be recognized by the customer as empowered to champion their needs within Coherent.
- Create, document, and execute relationship plans consistent with the Business Unit strategy.
- Establish contacts at all levels between Coherent and the customer including but not limited to Purchasing, Engineering, Program Management, Management, Operations, Quality, etc.
- Create a dialog between top management personnel at Coherent and the customer.
Leadership
- Proactive leader that can motivate direct and indirect team members as well as other partners. Lead by example with a positive attitude. Create new concepts and methods to achieve assigned objectives. Able to influence key executives to support one’s strategy.
- Able to gain the respect of Team members and create an atmosphere where you feel comfortable debating an action plan and making suggestions to drive business. Recognize when a project is at risk of completing the task and is able to suggest adjustments to the plan.
- Develop rapport with all aspects of Coherent’s internal teams to ensure an overall positive team atmosphere and success with the customer.
Education & Experience
- BS with 5+ years of experience in Sales Account Management
- Familiarity with semiconductor manufacturing processes is a plus
- Technology based sales and marketing experience required
- Laser background is a plus
Skills
- Excellent written and verbal communication skills required
- MS Office skills including effective presentation abilities
- Leadership decision-making skills required
- Ability to work effectively within a team and complex business structure
- Excellent problem solving skills
Working Conditions
- This position is based on the West Coast
- Travel up to 30-40% is required
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Culture Commitment
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity – Create an Environment of Trust
Collaboration – Innovate Through the Sharing of Ideas
Accountability – Own the Process and the Outcome
Respect – Recognize the Value in Everyone
Enthusiasm – Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com.