Sr. Specialist, Sales Development - English/Hindi
SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2 Full-time Senior Sales Development
At a glance
Senior Sales Development role at Cnx. SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2 · full-time.
Pay not stated Sales Development salary
RoleSales Development
SenioritySenior
LocationSGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2
EmploymentFull-time
PostedOct 20, 2026 · 2d ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Reach prospects and customers mostly through outbound calls and email, qualifying leads and guiding them toward conversion
- Learn the products and their technical features so you can match services and AI capabilities to customer needs
- Address objections, competitive pressure and barriers to customer satisfaction or product use
- Keep CRM customer details current and submit reliable sales projections each week, month and quarter
- Check customer health, gather feedback and assist with renewals, using AI tools for research and routine follow-up
What you bring
- You need English for the customer-facing sales work
- You can explain product capabilities and assess what services a client needs
Who this fits
This senior sales development role suits someone comfortable with frequent outbound contact, lead qualification, conversion and renewal support. You’ll report to a Sales Manager and work at the stated Singapore location.
From the employer
Job Title:
Sr. Specialist, Sales Development - English/HindiJob Description
The Sales Development Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, lead qualification, and lead conversion, as well as supporting sales and renewal activities where required. This role requires strong communication skills, product knowledge, and the ability to connect customer needs with relevant solutions.- Provide accurate weekly, monthly, and quarterly sales forecasts.
- Develop strong product knowledge and a technical understanding of services to assess client requirements. Understand relevant AI-enabled product capabilities and explain how they can address customer needs.
- Identify and help resolve customer concerns or roadblocks affecting satisfaction or product usage.
- Manage competitive pressures and handle objections to retain existing customers or win new customers.
- Manage a high volume of daily customer contacts through phone and email, with a primary focus on outbound communication.
- Use AI-enabled sales and productivity tools, where appropriate, to support prospect research, personalize outreach for Japanese- or Korean-speaking customers, and prepare for customer conversations.
- Work with the team and management to provide a professional experience during all interactions with customers and prospects.
- Maintain accurate and complete customer information in the CRM.
- Undertake sales activities including lead qualification, lead conversion, customer health checks, gathering customer feedback, and contract renewals.
- Apply AI-enabled tools to support follow-up and routine administrative tasks, reviewing outputs for accuracy and relevance to the customer.
- Work collaboratively within the team and report directly to a Sales Manager.
Location:
SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2Language Requirements:
English (Required)Time Type:
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