Specialist, Account Manager ( Korean Speaker)
Kuala Lumpur Full-time Manager Account Management
At a glance
Mid-level Account Management role at Cnx. Kuala Lumpur · full-time.
Pay not stated
RoleAccount Management
SeniorityManager
LocationKuala Lumpur
EmploymentFull-time
PostedJul 7, 2026 · 2mo ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Manage client accounts by renewing, expanding, and converting service relationships with their existing customers
- Contact existing customers to uncover opportunities, renew contracts, and move them to other services where relevant
- Resolve escalated customer issues and use data to address obstacles to satisfaction
- Manage a sales territory, meet monthly revenue quotas, and negotiate renewals and additional sales
- Work with decision-makers and partners, while serving as the customer’s main point of contact
What you bring
- You speak Korean, as the role is designated for a Korean speaker
- You can manage client accounts against revenue targets and handle customer renewals, objections, and negotiations
Who this fits
This role suits someone focused on account growth, renewals, and resolving customer concerns, working with a team and reporting to a Sales Manager. The role is based in Kuala Lumpur, Malaysia.
From the employer
Job Title:
Specialist, Account Manager ( Korean Speaker)Job Description
The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base.The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable
- Ensure that client's customers are satisfied with our client's services and resolve escalated issues
- Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
- Evaluate our client's customer needs and propose potential solutions
- Be a single contact for our client's customer
- Use data to fix customer concerns/roadblocks prohibiting satisfaction
- Manage external competitive pressures and handle objections
- Work with multiple partners, building relationships with decision-makers at all levels
- Manage sales territory and achieving monthly quotas
- Negotiate in tough situations
- Identify risk and barriers to success; develop contingency plans
- Identify opportunities for additional product or service sales
- Use data to help influence buying/renewal process
- Work with a team and report directly to a Sales Manager
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan KiaraLanguage Requirements:
Time Type:
Full timeNot this one either?
Claude or ChatGPT reads the other 90,612 for you.
Get better matches →
