Partner Success Leader

Cnx Open · verified Oct 10, 2026

Barcelona Full-time Mid-level Channel & Partnerships

At a glance

Mid-level Channel & Partnerships role at Cnx. Barcelona · full-time.

Pay not stated

RoleChannel & Partnerships

SeniorityMid-level

LocationBarcelona

EmploymentFull-time

PostedOct 9, 2026 · 1d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Grow sales and retention across an established partner portfolio, while keeping weekly, monthly and quarterly forecasts accurate
Review partner health each month or quarter, use predictive data to spot customer risk, and shape targeted talk tracks
Track channel satisfaction, gather experience feedback and use it to improve the partner journey
Resolve partner escalations by coordinating a timely fix and keeping clients and internal teams updated
Lead partner calls on best practices and growth opportunities, train sales teams, and handle daily phone and email contacts

What you bring

You speak English and Italian, both required for this role
You can manage channel relationships while supporting a sales team and driving partner-led growth
You can keep CRM records complete and accurate

Who this fits

This full-time role is based in Barcelona. It suits someone who can balance partner relationship work, sales support, forecasting, and frequent customer contact. You may also attend vendor events.

From the employer

Job Title:

Partner Success Leader

Job Description

The Senior Partner Specialist is responsible for effectively enabling the sales process for a client’s products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel
partners.

Improve customer retention and revenue growth for an established customer base while providing accurate weekly/monthly/quarterly sales forecasts
Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners
Conduct monthly/quarterly consultative reviews and health checks analyzing our needs
Create talk tracks specifically related to customer health and use predictive data to identify 'at-risk' customers
Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.
Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams
Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business
Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products
Manage high volume of customer contacts through phone and email each day
Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience
Maintain a high level of CRM hygiene to ensure all relevant data is captured
May potentially attend vendor events

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English, Italian (Required)

Time Type:

Full time