French Renewal Specialist

Cnx Open · verified Oct 4, 2026

GBR Liverpool - The Plaza, 100 Old Hall Street Full-time Mid-level Account Management

At a glance

Mid-level Account Management role at Cnx. GBR Liverpool - The Plaza, 100 Old Hall Street · full-time.

Pay not stated

RoleAccount Management

SeniorityMid-level

LocationGBR Liverpool - The Plaza, 100 Old Hall Street

EmploymentFull-time

PostedFeb 11, 2025 · 20mo ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Renew customer contracts and sell services, with opportunities to offer additional products when relevant
Contact customers mainly through outbound phone calls and email, handling a high daily volume
Explain product benefits and use your technical knowledge to assess customer needs
Address customer concerns and objections to support satisfaction, continued use, and retention
Update CRM records and provide sales forecasts weekly, monthly, and quarterly

What you bring

French language ability is required
You can explain product value and understand the technical details needed to assess customer requirements

Who this fits

This full-time role suits someone focused on customer renewals and sales, working with a team and reporting to a Sales Manager. The stated location is The Plaza on Old Hall Street in Liverpool, United Kingdom.

From the employer

Job Title:

French Renewal Specialist

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
Provide accurate weekly/ monthly/ quarterly sales forecast
Mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Manage external competitive pressures and handle objections to retain customers or win new customers
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Maintain the customer management system (CRM) to ensure all relevant data is captured
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Work with a team and report directly to a Sales Manager

Location:

GBR Liverpool - The Plaza, 100 Old Hall Street

Language Requirements:

French

Time Type:

Full time

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