(Hybrid) B2B Renewal Specialist - French
At a glance
Mid-level Account Management role at Cnx. EGY Work-at-Home · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Renew customer contracts and sell services, with possible upsell opportunities, to meet your assigned revenue quota
- Handle frequent outbound phone and email conversations to explain product value and address customer objections
- Resolve customer concerns that block satisfaction or product use, helping retain accounts or win new customers
- Keep CRM records current and provide sales forecasts weekly, monthly, and quarterly
What you bring
- French proficiency is required
- You can explain product benefits and technical details, then assess what customers need
- You can manage objections and customer concerns while working toward renewal and sales targets
Who this fits
This full-time role is based in Egypt and is listed as work-at-home. You’ll work with a sales team and report to a Sales Manager.
From the employer
Job Title:
(Hybrid) B2B Renewal Specialist - FrenchJob Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location:
EGY Work-at-HomeLanguage Requirements:
French (Required)Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Potential Use of Artificial Intelligence (AI) in Hiring
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
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