Associate, Sales Manager

Cnx Open · verified Oct 4, 2026

Kuala Lumpur Manager Sales Leadership

At a glance

Mid-level Sales Leadership role at Cnx. Kuala Lumpur.

Pay not stated

RoleSales Leadership

SeniorityManager

LocationKuala Lumpur

PostedNov 11, 2025 · 10mo ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Lead the account-support team toward revenue growth, renewals, expansion, and strong customer outcomes
Set weekly, monthly, and quarterly targets, then coach team members through regular reviews
Keep sales forecasts current and ensure CRM records are accurate
Use performance and customer feedback trends to shape sales plays for each client or territory
Resolve sales roadblocks, handle client escalations, and coordinate reporting with client contacts

What you bring

Experience leading a sales team and developing strategic client relationships
Ability to manage forecasts, performance targets, and customer success or revenue-retention work

Who this fits

This manager role suits someone who can coach a sales team while maintaining direct client relationships and working with a Sales Director. The role is based in Kuala Lumpur.

From the employer

Job Title:

Associate, Sales Manager

Job Description

The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds
Partner and build business relationships with all partners to ensure customer expectations are met

Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements:

Time Type:

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