Associate, Sales Development
Kuala Lumpur Full-time Junior Sales Development
At a glance
Entry-level Sales Development role at Cnx. Kuala Lumpur · full-time.
Pay not stated
RoleSales Development
SeniorityJunior
LocationKuala Lumpur
EmploymentFull-time
PostedNov 27, 2025 · 10mo ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Find and qualify prospects, arrange sales meetings, track them, and present relevant products and solutions
- Run ongoing telemarketing campaigns for specific customer segments and work toward sales targets
- Answer product questions by phone, chat, and email, then route issues outside your remit to the right team
- Record customer details, feedback, and business needs to support the sales process and recommend suitable solutions
- Share useful product and problem-solving knowledge with colleagues, and help coach less experienced team members
What you bring
- You can explain product or service value clearly and handle customer questions accurately
- You can communicate with customers professionally and courteously across phone, chat, and email
Who this fits
This junior sales development role suits you if you want a customer-facing position centered on prospecting, telemarketing, and sales. The role is based at Menara Exchange 106 in Kuala Lumpur.
From the employer
Job Title:
Associate, Sales DevelopmentJob Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.The responsibilities of Associate, Sales Development are:
- Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)
- Identify leads and conduct lead management
- Successful execution of permanent and segment specific telemarketing campaigns
- To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported.
Responsibility/Activity
Client Management:
- Answer product inquiries via phone, chat and email following the policies and procedure.
- Generate quality leads following the company sales qualification process.
- Gather client’s feedback and business pains to provide the appropriate solution.
- Provide full support to clients following the protocols focusing on the set quality standards.
- Give accurate information to customers while maintaining a professional and courteous attitude.
- Input accurate information into customer management system to properly initiate sales process.
- Successful execution of permanent and segment specific telemarketing campaigns.
- Meet and exceed established sales goals.
- Refer the client to the appropriate team or escalate the concern when it is beyond the scope of support. Monitor the client’s request and update accordingly.
Knowledge Management:
- Share knowledge with colleagues through direct communication with team management or by updating knowledge sharing tools
- Proactively research problems and solutions and share this information with the team. Monitor team member’s performance daily
- Prepare performance and other reports requested by supervisors
- Perform other tasks assigned by management within the competence
- Follow up all operational issues
Training and Development
- Support less experienced colleagues on the desk through joint working, monitoring, direct feedback and knowledge sharing to provide clients with the highest quality support
- Coach team members
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun RazakLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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