Forward Deployed Operator

Clera getclera.com Open · verified Oct 18, 2026

On-site San Francisco Full-time Mid-level Solutions & Sales Engineering

At a glance

Mid-level Solutions & Sales Engineering role at Clera. San Francisco · full-time · $150,000–$200,000 base.

SalaryStated by Clera

$150,000 – $200,000

Base salary for this role, in USD per year, as published in the posting.

This role, from CleraOur estimate for the market: $148,500–$206,000Median $176,500

The range includes the market median of $176,500 for mid-level solutions & sales engineering roles in San Francisco.

Worked out from 107 postings that stated pay, median $176,500. Last updated Oct 18, 2026.

RoleSolutions & Sales Engineering

SeniorityMid-level

LocationSan Francisco

WorkplaceOn-site

EmploymentFull-time

Base pay$150,000–$200,000

PostedOct 15, 2026 · 3d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Guide customer work from proof of concept through kickoff, creating and delivering automations with AI and low-code tools
Map healthcare teams’ procedures into clear instructions for the automation workflows
Juggle concurrent implementations and investigate live workflow failures as customer systems change
Serve as the main customer contact as organizations move from proof of concept into continued use
Pass patterns, edge cases, and customer needs to engineering so they can shape product improvements

What you bring

At least one year in a customer-facing implementation, solutions, customer success, operations, or consulting position
You have addressed customer problems in solutions architecture, implementation, or consulting while running several projects at once
You have worked with AI tools, including Claude or Codex

Who this fits

This role suits someone who can turn unclear needs into actionable requirements and manage customer implementations. The job is on-site in San Francisco, and you must be authorized to work in the United States without visa sponsorship.

From the employer

About the Role

As a Forward Deployed Operator on a customer-facing implementation team, you will build and maintain AI-powered automation workflows for healthcare organizations. You will connect healthcare operations teams with the platform, helping turn their processes into reliable automations while sharing customer insights with product and engineering.

What You'll Do

Lead customer engagements from proof of concept through kickoff, building and delivering automation workflows with AI and low-code tools.
Work with healthcare operations teams to understand their procedures and translate them into clear automation requirements.
Manage multiple implementations at once and monitor workflows in production, investigating failures as customer systems evolve.
Become the primary relationship owner for customers transitioning from proof of concept to ongoing use.
Share recurring issues, edge cases, and customer needs with engineering to help inform product improvements.

What We're Looking For

At least 1 year of customer-facing experience in implementation, solutions, customer success, operations, or consulting.
Experience solving customer problems in a solutions architect, implementation specialist, or consulting role, and managing multiple projects or implementations concurrently.
Familiarity with AI tools such as Claude or Codex, and ideally browser automation, APIs, SQL, or developer tools.
Healthcare, health tech, or revenue cycle management experience, along with experience at an early-stage startup.
Strong attention to detail, communication skills, adaptability, and the ability to turn ambiguous needs into actionable requirements. An engineering background is not required.

Compensation & Benefits

Base salary: $150,000 to $200,000 annually. Visa sponsorship is not available. Applicants must be authorized to work in the United States without sponsorship.

Location

On-site in San Francisco, California.