Strategic Account Manager
Clarivate Open · verified Oct 22, 2026 At a glance
Manager-level Account Management role at Clarivate. R282- Singapore · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow strategic accounts across regional pharma and MedTech multinationals, balancing new business with expansion of current relationships
- Build senior-level customer ties and lead regional or multi-country opportunities tied to account plans and financial goals
- Find whitespace in assigned accounts, set regional plans around customer goals, and broaden product use into new departments
- Prepare proposals, plan customer meetings, and bring together the right Clarivate colleagues for each customer need
- Work with Customer Experience and Marketing to improve the customer journey and deepen knowledge of customers, industries and products
What you bring
- At least ten years in sales and account management
- An active network among regional operations teams at pharmaceutical multinationals
- Experience selling tailored market research or business intelligence solutions
- Fluent English, plus experience planning accounts, building custom proposals and responding to RFPs or RFIs
Who this fits
This role suits an experienced account seller who can influence senior stakeholders and lead across teams without direct authority. It is based in Singapore on a hybrid basis, with travel within Asia. A business or scientific degree and additional language skills are preferred.
From the employer
As a Strategic Account Manager, you will be tasked with securing, building and developing partnerships with Clarivate’s Key Strategic Accounts in the Asia-Pacific region. Successful candidates will have an active network of key stakeholders within Marketing, Strategy and Commercial teams and employ consultative sales skills to identify, qualify and facilitate innovative solutions to customer’s problems. Whilst there is an established book of business and strong foundational relationship base in some of these regional headquarters, there will also be an expectation develop new relationships and upsell/cross-sell new solutions.
Primary Duties and Responsibilities
Strategic account development with regional teams in Tier 1/2 Pharma and MedTech Multinationals. This includes:
- Build and develop long-term C-Suite relationships to advance strategic alliances
- New business development
- Managing existing relationships to growth
- Upselling and Cross-selling new/existing services and solutions
- Lead key Regional or multi-country strategic opportunities that are critical to achieving account plans and regional financial goals
- Conducting whitespace analysis for assigned Strategic Accounts. Owns the regional account strategy considering Clarivate priorities and customer strategic objectives and implement regionally.
- Partner with Customer Experience and Marketing teams to optimize the customer journey with Clarivate
- Interfacing with all key buying points and advocates including Senior management, users of the platforms, department/franchise heads, brand teams etc.
- Expand the uptake of Clarivate’s products and services into new departments
- Generating proposals, planning customer meetings, and forming a Clarivate team best suited to meet the customer need
- Developing and maintaining a high level of customer, industry and product knowledge
Education and Experience:
- 10+ years Sales and Account management experience
- Can demonstrate an established active network within Regional operations of Pharma MNCs
- Experience of selling complex and bespoke market research or business intelligence solutions
- Pharmaceutical or Healthcare industry experience preferred
- Business or Scientific Degree preferred
Competencies Required:
- Passionate about winning and focused on building relationships at all levels within an organisation
- Proactive; makes things happen and inspire others to take action
- Ability to travel (under ‘normal’ circumstances) within Asia
- Experience in territory / account planning, creating custom proposals and responding to RFPs/RFIs
- Excellent presentation, verbal and written communications skills
- Ability to manage time effectively and balance multiple priorities in a fast-paced environment
- Can lead and influence without direct authority
- Clear thinker with proven ability to synthesize complex issues into simple messages
- Languages: fluency in English. Knowledge of any, or several, other languages would be beneficial
Hours of Work
Full-time, permanent, Hybrid
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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