Account Manager
Clarivate Open At a glance
Manager-level Account Management role at Clarivate. Sao Paolo · full-time.
Pay not stated Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow sales against your targets by finding expansion and upsell opportunities among assigned customers
- Guide university and other customer deals from needs discovery through solution design, presentations, quotes, negotiation and close
- Match customer needs with research, software, content and SaaS offerings, while building product knowledge to position them
- Keep forecasts current, maintain required customer meeting activity and report sales progress consistently
- Build new contacts and coordinate with customer success, specialist and renewals colleagues to expand accounts
What you bring
- A bachelor’s degree or equivalent relevant work experience
- At least five years of relevant professional experience, including two or more years in sales
- Professional working ability in both Portuguese and English
Who this fits
This role suits a consultative seller who can manage customer opportunities through the full sales cycle and develop university and research-sector accounts. You’ll cover customers across Brazil, work in a hybrid setup that includes time in the São Paulo office, and travel within Brazil for about a quarter of the year. It is a full-time, permanent position on a Monday-to-Friday schedule.
From the employer
Are you passionate about building customer relationships and helping universities and research organizations get more from the technology and information they rely on? We’re looking for an Account Manager to join our sales team in São Paulo, Brazil, and help grow Clarivate’s presence across the academic and government market.
In this role, you’ll work with universities, libraries, research institutions, and government customers to connect them with Clarivate’s research content, software, and SaaS solutions. You’ll be part of a highly collaborative regional team of 10 colleagues and partner closely with Customer Success Managers, research and software solution specialists, and renewals colleagues to uncover opportunities and deliver meaningful value to customers.
If you bring a consultative sales mindset and experience selling SaaS, research content, or information solutions to universities and academic libraries, we’d love to hear from you.
About You – experience, education, skills, and accomplishments
- Bachelor’s degree or equivalent relevant work experience
- 5+ years of relevant professional experience
- 2+ years of experience in a sales role
- Professional proficiency in Portuguese and English
It would be great if you also have…
- Professional proficiency in Spanish
- Experience selling to universities, academic libraries, research institutions, or government organizations
- Knowledge of the academic research, library, scholarly communications, or research analytics market
- Experience managing customers across Brazil
- Demonstrated experience selling SaaS solutions, research products, digital content, software, or related information solutions
- Experience managing opportunities throughout the full sales cycle, including needs identification, solution development, presentations, quotations, negotiations, and closing.
- Experience using Salesforce
What will you be doing in this role?
- Achieve assigned sales goals by meeting targets and proactively identifying upselling and expansion opportunities
- Develop relationships with universities and other assigned customers in Brazil
- Manage customer opportunities through the complete sales cycle, from identifying needs and developing solutions through presenting, quoting, negotiating, and closing
- Understand customer needs and present relevant research, software, content, and SaaS solutions
- Provide accurate sales forecasts through consistent communication and reporting.
- Identify new contacts within existing customer organizations to expand business opportunities
- Maintain customer meeting activity levels established by Sales Management.
- Build detailed knowledge of Clarivate products and services to effectively position solutions
- Collaborate with Customer Success Managers, software and research specialists, and renewals colleagues
- Participate in internal meetings and external events, sharing relevant customer, product, and market insights with the broader team
- Travel to meet customers throughout the assigned territory
Products and solutions you will be selling
In this role, you will represent Clarivate research, content, software, SaaS, and information solutions for universities, libraries, research institutions, and select government customers. You will help customers identify solutions that support their research and information needs while managing opportunities from initial discovery through contract close.
About the Team
The assigned customer base includes universities and other organizations located throughout Brazil. The role involves meaningful customer-facing activity and regular travel throughout the territory.
Hours of Work
This is a full-time, permanent, hybrid position based in Brazil. The standard schedule is Monday through Friday. The role requires time in the Sao Paulo office and approximately 25% annual travel within Brazil.
#CB
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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