RevOps Manager
At a glance
Mid-level Revenue & Sales Operations role at Citian. Washington D.C..
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Own territory planning, segmentation, account routing, and clean ownership changes across the sales organization
- Set mid-funnel definitions, operating rhythms, and governance with Sales, Finance, Customer Success, and Marketplace
- Improve pipeline condition, forecast discipline, and process adoption through clear documentation
- Resolve cross-functional issues and make the revenue process predictable, scalable, and well documented
What you bring
- A bachelor’s degree or equivalent professional background
- At least ten years of overall work experience, including five years in revenue operations
- Salesforce proficiency, with administrator experience providing an advantage
- Hands-on territory design covering segmentation, account scoring, routing, and scaled transitions
- Experience documenting complete sales processes, including stages, SLAs, territory rules, and operating cadences
Who this fits
This role suits an experienced revenue operations professional who can shape operating models and work independently across teams. It is based in Washington, D.C., and the listing highlights venture-backed startup experience and work with GovTech or public-sector clients as preferred background.
From the employer
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems – roads, rail, transit, bicycle, pedestrian – operate.
Our tech solutions:
- Reduce traffic fatalities
- Enhance pedestrian accessibility
- Empower system operators to save time & money
You’ll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.
Who You Are:
As a Revenue Operations Manager, you will own the mid-funnel operating model and serve as the primary RevOps partner to Sales, Finance, Customer Success, and Marketplace teams. You'll take ownership of territory planning and governance, ensuring reps are working the right books with accurate segmentation and clean ownership transitions. You'll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance that make the middle of the funnel predictable, well-documented, and scalable. The ideal candidate brings a blend of strategic thinking shaping definitions, operating rhythms, coverage models, and territory design — building process documentation, driving adoption, and resolving cross-functional friction with minimal oversight.
Required Qualifications:
- Bachelor's degree or equivalent experience required
- 10+ total years of professional experience along with 5+ years of revenue operations including exposure to pipeline management, forecasting, and territory planning
- Proficiency in Salesforce (experience as an administrator is a plus)
- Hands-on experience with territory design including segmentation logic, account scoring, ownership routing, and managing transitions at scale
- Experience designing and documenting end-to-end sales processes — stage definitions, SLAs, territory rules, and operating cadences
Preferred Qualifications:
- Venture-backed, start-up experience
- Experience working within GovTech or with Public Sector clients
Your Citian Advantage:
- Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
- 401(k) company match and monthly commuter transportation benefit
- On-site gym and free snacks in the office
- High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!
Let's build smarter cities together! Learn more about Citian here: www.citian.co
** Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
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