Pre - Sales Engineer (MY, KL)
Cartrack Open At a glance
Mid-level Solutions & Sales Engineering role at Cartrack. Kuala Lumpur · full-time.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Learn how Cartrack’s solutions address customer needs across industries, then advise customers on technology choices
- Turn customer business needs into technical specifications and build ROI cases around their use cases
- Plan and deliver product demos, proof-of-concepts and implementations, including scripts tailored to customer problems
- Guide onboarding and ongoing account growth, including integrations and later upsell opportunities
- Share customer needs with product teams and build knowledge of IoT operations and related integrations
What you bring
- A bachelor’s degree in engineering, computer science or another STEM field from a tier-one university
- At least three years in pre-sales consulting for software implementation
- Strong API knowledge and familiarity with software architecture, IoT, computer vision, AI and cloud technology
Who this fits
This mid-level role suits someone who can present complex technology in accessible terms and work directly with customers on solutions and implementation. It is based in Kuala Lumpur, Malaysia.
From the employer
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Pre - Sales Engineer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities:
Know everything there is to know about Cartrack solutions and how they can solve real customer challenges across different industries. You will help customers develop their tech strategy and be their trusted IoT pro!
Translate customer business needs into technical requirement documents that can be understood and implemented by technical teams.
Develop compelling ROI evaluations based on customer use cases and requirements
Make things happen. You will organise, plan, create and deliver on demonstrations, convincing proof of concepts and implementations. This includes writing scripts that tackle our customer challenges and create a seamless experience when adopting our solutions.
Build a strong relationship with your clients and ensure their business grows alongside ours. You will ensure they are successfully onboarded and that our solution becomes a critical part of their operations (including any integrations or up-sell at later stages).
Work with our product teams to help innovate new features and solutions that will benefit thousands of businesses. You will help us better understand our customers, their needs and how we can continue to be their favourite technology partner.
Develop strong industry knowledge of IoT based outbound operational management and related system integrations.
Job Requirements:
Minimum of a bachelor’s degree in Engineering, Computer Science, or a STEM field at a tier 1 University.
Minimum 3 years’ work experience in pre-sales consultations in software implementation.
Excellent communication and presentation skills. You will explain complex tech into simple layman terms that anyone can understand.
Understanding of software architecture and next-gen technology (IoT, Computer Vision, AI, Cloud).
Strong understanding of APIs.
Passionate about making our customers’ lives easier and driven by success.
Meticulous, organised and well structured.
Employee Benefit
Unlimited Medical Outpatient Benefit - Clinical
Insurances Coverage
Start with 15 days AL
Flexible Benefit
Performance Bonus (Yearly)
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Solutions & Sales Engineering
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