Pre - Sales Engineer (MY, KL)
At a glance
Mid-level Solutions & Sales Engineering role at Cartrack. Kuala Lumpur.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Learn Cartrack solutions deeply and match them to customer challenges across industries
- Turn business needs into technical specifications that implementation teams can use
- Build ROI cases from customer use cases and stated requirements
- Plan and deliver demonstrations, proof of concepts, implementations, and challenge-specific scripts
- Guide onboarding, integrations, and later expansion while working with product teams on new solutions
What you bring
- A bachelor’s degree in Engineering, Computer Science, or another STEM discipline from a tier-one university
- At least three years in software-implementation presales consulting
- Clear communication and presentation skills, including explaining complex technology simply
- Knowledge of software architecture, IoT, Computer Vision, AI, Cloud, and APIs
Who this fits
You’ll suit a customer-facing technical role that combines presales consulting, demonstrations, onboarding, and account growth. The position is based in Kuala Lumpur and calls for organized, meticulous work, strong presentation ability, and practical knowledge of integrations and emerging technology.
From the employer
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Pre - Sales Engineer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities:
Know everything there is to know about Cartrack solutions and how they can solve real customer challenges across different industries. You will help customers develop their tech strategy and be their trusted IoT pro!
Translate customer business needs into technical requirement documents that can be understood and implemented by technical teams.
Develop compelling ROI evaluations based on customer use cases and requirements
Make things happen. You will organise, plan, create and deliver on demonstrations, convincing proof of concepts and implementations. This includes writing scripts that tackle our customer challenges and create a seamless experience when adopting our solutions.
Build a strong relationship with your clients and ensure their business grows alongside ours. You will ensure they are successfully onboarded and that our solution becomes a critical part of their operations (including any integrations or up-sell at later stages).
Work with our product teams to help innovate new features and solutions that will benefit thousands of businesses. You will help us better understand our customers, their needs and how we can continue to be their favourite technology partner.
Develop strong industry knowledge of IoT based outbound operational management and related system integrations.
Job Requirements:
Minimum of a bachelor’s degree in Engineering, Computer Science, or a STEM field at a tier 1 University.
Minimum 3 years’ work experience in pre-sales consultations in software implementation.
Excellent communication and presentation skills. You will explain complex tech into simple layman terms that anyone can understand.
Understanding of software architecture and next-gen technology (IoT, Computer Vision, AI, Cloud).
Strong understanding of APIs.
Passionate about making our customers’ lives easier and driven by success.
Meticulous, organised and well structured.
Employee Benefit
Unlimited Medical Outpatient Benefit - Clinical
Insurances Coverage
Start with 15 days AL
Flexible Benefit
Performance Bonus (Yearly)
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