Business Development Manager

Black Box Careers Open · verified Oct 6, 2026

Auckland Full-time Manager Business Development

At a glance

Manager-level Business Development role at Black Box Careers. Auckland · full-time.

Pay not stated

RoleBusiness Development

SeniorityManager

LocationAuckland

EmploymentFull-time

PostedOct 5, 2026 · 1d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Bring in new clients and manage RFIs, RFQs and RFPs from response through proposal development
Build account plans for key clients and run recurring sessions on innovation and future roadmaps
Present solutions, lead client discovery and demonstrations, and involve the Solutions team in presales work
Keep Salesforce opportunity records current and earn the vendor certifications required for the role
Meet quarterly and annual revenue and gross margin goals while selling on value rather than discounts

What you bring

At least three years in sales, with a record of beating quota and key performance measures
You have sold CX/EX technologies and services, plus Modern Workplace, enterprise networking or wireless solutions
You understand strategic, value-led selling and can turn client needs into commercial opportunities
Strong client-facing communication, presentation and negotiation skills, supported by commercial judgment and careful organisation

Who this fits

This role suits a business development seller who can manage client relationships across seniority levels and work with a Solutions team on presales activity. A business, marketing or IT degree is preferred, but it is not essential.

From the employer

Key Responsibilities of the role include;

Acquiring new clients
Owning, managing and responding to RFQ’s, RFI’s and RFP’s
Developing quotes and proposals in conjunction with the Black Box Solutions team
Establishing and maintaining client relationships across all levels of the organisation
Development and maintaining an active account plan for key clients
Running regular innovation and roadmap sessions with clients
Pitching solutions and services
Engaging the Solutions team to assist with client demonstrations, discovery workshops, RFP responses, presales design, client roadmaps
Selling value to avoid discounting
Achieving and maintaining Vendor certifications
Rigorous maintenance of Salesforce, ensuring that all opportunities are documented and up to date on a regular basis
Achieving quarterly and annual Revenue and Gross Margin targets.

You will have the following skills and experience;

Understanding of the business benefits delivered by integrated CX/EX technologies, including Contact Centre, Automation, IP telephony and their associated consulting, integration, professional services, and ongoing annuity support, and has experience in selling these solutions
Understanding of the business benefits of delivering leading Modern Workplace, Enterprise Networks and wireless/5G/LTE services and solutions, and has experience in selling these solutions
High level of business and commercial acumen with an in-depth knowledge of the CX/EX industry (contact centre and employee engagement) and its current events
Understanding of, and abides by, the principles and practices of strategic, value-based selling
Identifies client needs and translates these into sales opportunities for Black Box
Develops and maintains productive relationships with clients, prospective clients, consultants and vendor partners
Exceptional interpersonal, presentation and negotiation skills to engage clients at all levels
Excellent Communication skills – both written and oral
The ability to handle pressure and meet tight deadlines
Strong organisational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced, dynamic work environment
3+ years’ experience with proven track records of exceeding quota and key performance metrics.
Qualification: Bachelor’s degree in business, marketing and/or IT preferred but not essential