Account Manager - Mining Datacenter / Seal Miner
At a glance
Mid-level Account Management role at Bitdeer Technologies Group. Remote, United States · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Develop client relationships with institutions, mining companies, and individuals as their main account contact
- Find expansion opportunities in current accounts while bringing new clients through onboarding
- Coordinate mining-operations projects with technical teams to meet customer needs
- Track account results, create detailed reports, and share findings with stakeholders
- Resolve customer issues and follow crypto-mining and blockchain developments for strategic guidance
What you bring
- A bachelor's degree in business, finance, or a related discipline
- Account or project management experience, preferably connected to cryptocurrency or blockchain
- Strong communication, negotiation, data analysis, and CRM-tool skills
- Basic understanding of blockchain and crypto-mining processes, with mining-operations familiarity as an advantage
Who this fits
You’ll suit a hunter-oriented account management role that combines prospecting, client retention, expansion, and project coordination. The work is remote and based in Austin, United States. You’ll need to operate effectively in a rapidly changing industry and develop toward full-cycle sales.
From the employer
Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure.
Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial intelligence.
Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.
To learn more, visit https://ir.bitdeer.com/
Job Description
This is a Hunter-focused member of Bitdeer's Account Management team; someone with strong prospecting and research skills, commercially analytical, with potential to develop into a strong full-cycle salesperson. This person will oversee client relationships for Bitdeer Seal Miner products and Mining Datacenters, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector. This role involves strategic planning, customer onboarding, and managing key accounts to maximize business opportunities.
What you will be responsible for
- Client Relationship Management: Build and maintain strong relationships with clients including institutions, mining companies, individuals and will serve as the primary point of contact for all account-related matters.
- Sales & Business Development: Identify opportunities for new business within existing accounts and onboarding of new clients.
- Project Management & Coordination: Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met.
- Reporting & Analysis: Monitor client account performance, prepare detailed reports, and present insights to stakeholders.
- Market Insight: Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice.
- Problem Resolution: Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates.
How you will stand out
- Bachelor’s Degree in Business, Finance, or related field
- Account Management and/or Project Management experience, ideally within the cryptocurrency or blockchain sector. Familiarity with mining operations is a strong plus.
- Excellent communication and negotiation skills, data analysis capabilities, and proficiency with CRM tools.
- Technical Understanding: Basic knowledge of blockchain technology and crypto mining processes.
- Strong problem-solving abilities.
- Ability to work in a fast-paced, evolving industry
What you will experience working with us:
- A culture that values authenticity and diversity of thoughts and backgrounds;
- An inclusive and respectable environment with open workspaces and exciting start-up spirit;
- Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
- Ability to contribute directly and make an impact on the future of the digital asset industry;
- Involvement in new projects, developing processes/systems;
- Personal accountability, autonomy, fast growth, and learning opportunities;
- Attractive welfare benefits and developmental opportunities such as training and mentoring.
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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.
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