Inside Sales Account Manager, End Customers
At a glance
Mid-level Account Management role at Axis. Irvine · full-time · $80,000–$90,000 OTE.
Growth Roles summary, based on the employer's posting.
What you'll do
- Build relationships with end-customer stakeholders alongside Key Account Managers and develop account opportunities
- Join customer meetings, investigate needs, and shape product or solution options for assigned accounts
- Support model lists, pricing approaches, product recommendations, account plans, and standardization work
- Research account organizations, respond to relevant leads, and uncover contacts or expansion opportunities
- Maintain account records, review sales activity, forecast major projects, and prepare recurring reports
What you bring
- A bachelor’s degree in business or a related discipline
- At least three years in inside sales, account management, business development, project coordination, or similar customer-focused work
- Background in technical sales or selling solutions rather than standalone products
- Working ability with Microsoft Office and customer relationship or sales reporting systems
- Strong communication, organization, analysis, relationship-building, and technical problem-solving skills
Who this fits
You’ll suit a collaborative account role that coordinates with sales, operations, technical services, marketing, and headquarters teams. The position is based near an Axis office in Irvine, San Jose, or Phoenix, with travel reaching thirty percent annually. You should be comfortable handling several priorities independently and occasionally lifting twenty to twenty-five pounds.
From the employer
Job Title
Inside Sales Account Manager, End CustomersJob Description
Summary
Axis is looking for an Inside Sales Account Manager to work closely with Key Account Managers to promote and support the sale of Axis Communications products and solutions within strategic end customer accounts. You will be part of a team responsible for developing end customer relationships, supporting long-term business initiatives, and helping grow Axis’s presence within assigned accounts. This role will support account planning, relationship development, opportunity growth, standardization initiatives, and cross-functional coordination across internal and external stakeholders. The ideal candidate will be located within reasonable driving distance to one of Axis offices in Irvine, CA, San Jose, CA, or Phoenix, AZ.
Responsibilities
Work closely with Key Account Managers (KAMs) and end customer stakeholders to cultivate and strengthen business relationships and opportunity growth
Participate in internal and external customer meetings to support account strategy, business development initiatives, and long-term growth planning
Investigate and analyze customer needs to evaluate available options and customized solutions
Support standardization efforts by assisting with approved model lists, pricing strategies, product recommendations, and account planning activities
Research end customer organizations to identify growth opportunities, organizational changes, and additional points of contact within assigned accounts
Work collaboratively with SDRs, Operations, Technical Services, Marketing, regional sales teams, and HQ teams to support strategic account initiatives
Analyze and respond to sales leads and opportunities relevant within assigned accounts, helping position Axis as a preferred solution across departments and stakeholders
Support customer engagement activities related to product updates, cybersecurity initiatives, demonstrations, testing, evaluations, and project rollouts
Write and maintain documentation related to assigned accounts including meeting notes, account plans, approved model lists, loan requests, project details, and pricing strategies
Maintain accurate documentation of product configurations, specifications, forecasts, and project-related information relevant to assigned accounts
Review and analyze sales reports, dashboards, and account activity to support business planning and opportunity development
Work with Operations and internal teams to forecast and plan for large projects to ensure timely delivery and account support
Assemble necessary weekly, bi-weekly, and monthly reporting as required
Perform other related duties as assigned
Essential Skills
Ability to make decisions independently and manage multiple priorities in a fast-paced environment
Strong organizational skills with attention to detail and strategic thinking abilities
Outstanding verbal and written communication skills
Strong relationship-building and collaboration skills across multiple stakeholder groups
Proficiency in Microsoft Office applications and CRM/sales reporting tools
Self-motivated with strong follow-through and accountability
Ability to work cross-functionally with sales, operations, technical, and marketing teams
Strong analytical and problem-solving skills
Solid technical aptitude including a general understanding of networking infrastructure and enterprise technology environments
Resourceful and adaptable in a dynamic sales environment
Education and Experience
Bachelor’s degree in Business or related area
3+ years of experience in inside sales, account management, business development, project coordination, or related roles supporting customer relationships and strategic business initiatives
Experience working in technical sales or solution-based selling environments
Valued but not required skills or experience
Experience with physical security, video surveillance, access control, or enterprise security solutions
Experience supporting enterprise or national accounts
Physical demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Employee is occasionally required to lift 20-25 lbs.
Travel up to 30% annually.
Salary Range
$80,000 - $90,000 OTE (based on education, experience and location).
Type of Employment
Permanent EmploymentPosting End Date
2026-10-21Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.
About Axis Communications
We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.
With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.
Let´s create a smarter, safer world
For more information about Axis, please visit our website www.axis.com.
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