Senior Key Account Manager EMEA - Flexible Packaging (F / H / X) Job
At a glance
Senior Account Management role at Arkema. Borgholzhausen.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow strategic customer accounts across EMEA and build lasting partnerships focused on shared commercial value
- Create account plans for multiple countries, then align execution with growth, profit and strategic targets
- Coordinate local sales, marketing, product development, operations and supply chain teams around key accounts
- Lead international negotiations on pricing, framework agreements and long-term contracts, while finding sales and innovation opportunities
- Track account sales, volumes, margins and forecasts, and share customer insights with the EMEA Sales Director
What you bring
- At least eight years in key account management or strategic sales, including work with multinational customers
- Packaging-sector experience, ideally in flexible packaging, and knowledge of its materials, laminates, structures and uses
- Background managing accounts across countries in international, matrix-based organizations
- Business-fluent English and the ability to handle pricing, margins, customer P&L and complex commercial agreements
Who this fits
You’ll suit a senior individual-contributor role with strategic responsibility, coordinating teams without direct reporting lines. The position can be based in Germany, Italy or France, and involves frequent EMEA travel of roughly thirty to forty percent.
From the employer
Mission Details
This position can be based in Germany, Italy, or France, depending on the candidate’s profile.
Reporting to the Sales Director EMEA, you operate within a geographical scope covering Europe, the Middle East, and Africa, within the flexible packaging industry. At a senior level, you act as an individual contributor with a strong strategic impact.
The Senior Key Account Manager EMEA is responsible for the strategic development, management, and sustainable growth of the company’s key strategic accounts across the EMEA region within the flexible packaging sector.
The role carries significant commercial and strategic responsibility and plays a key part in shaping and executing the EMEA sales strategy.
Key Responsibilities
- Manage and grow a portfolio of strategic Key Accounts at EMEA level, ensuring long-term, value-driven partnerships.
- Define and execute multi-country Account Plans aligned with growth, profitability, and strategic objectives.
- Coordinate Key Account activities across regions, working closely with:
- local sales teams
- marketing
- product development
- operations and supply chain
- Lead complex international negotiations, including framework agreements, pricing strategies, and long-term contracts.
- Identify and develop cross-selling, up-selling, and innovation opportunities (new materials, structures, sustainability-driven solutions).
- Monitor and manage sales performance, volumes, margins, and forecasts for assigned Key Accounts.
- Act as the company’s senior strategic interface toward multinational customers.
- Provide regular market insights, customer intelligence, and strategic input to the Sales Director EMEA.
- Ensure high levels of customer satisfaction, retention, and long-term value creation.
Required Profile
Professional Requirements
Experience
- Minimum 8–10 years of experience in Key Account Management / Strategic Sales roles.
- Proven experience in the packaging industry, preferably flexible packaging.
- Demonstrated track record in managing multinational Key Accounts and complex customer organizations.
- Solid background working in international, matrix-driven organizations, with multi-country (EMEA or global) responsibility.
Technical Skills
- Strong knowledge of the flexible packaging market, including materials, laminates, structures, and applications.
- Ability to manage pricing, margins, and customer P&L dynamics.
- Experience in complex commercial negotiations and contractual frameworks.
- Good understanding of sustainability, recyclability, and material innovation is highly valued.
Key Competencies
- Strong strategic mindset and results orientation
- Excellent negotiation, influencing, and stakeholder management skills at senior level
- Ability to lead and coordinate cross-functional teams without direct reporting lines
- Structured, analytical, and solution-oriented approach
- High intercultural awareness and relationship-building capability
- Strong autonomy, accountability, and entrepreneurial mindset
Languages
- Fluent English (business level required)
- Additional languages (French, German, Spanish) are a plus
Mobility
- Willingness to travel frequently across the EMEA region (approximately 30–40%)
What the Company Offers
- A key strategic role with high visibility across EMEA
- International and dynamic working environment
- Competitive compensation package (fixed salary + bonus)
- Long-term professional development opportunities within a structured industrial group
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