Senior Key Account Manager EMEA - Flexible Packaging (F / H / X)
At a glance
Senior Account Management role at Arkema. Borgholzhausen.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow strategic customer accounts across EMEA and build durable relationships that create value over time
- Set account plans across multiple countries, then coordinate local sales, marketing, product development, operations and supply chain
- Lead international deals covering pricing, framework agreements and longer-term contracts
- Track each account’s sales, volumes, margins and forecasts while finding cross-sell, upsell and innovation opportunities
- Bring customer and market insights to the EMEA Sales Director and serve as the senior contact for multinational clients
What you bring
- At least eight years in key account management or strategic sales, including responsibility for multinational customers
- Packaging-industry experience, ideally with flexible packaging, and strong knowledge of its materials, laminates, structures and uses
- Business-fluent English, plus the ability to manage pricing, margins and complex customer contracts
Who this fits
You’ll suit a senior individual-contributor role with strategic responsibility across Europe, the Middle East and Africa. The role can be based in Germany, Italy or France, depending on your profile, and involves frequent regional travel of approximately thirty to forty percent.
From the employer
Détails de la Mission
This position can be based in Germany, Italy, or France, depending on the candidate’s profile.
Reporting to the Sales Director EMEA, you operate within a geographical scope covering Europe, the Middle East, and Africa, within the flexible packaging industry. At a senior level, you act as an individual contributor with a strong strategic impact.
The Senior Key Account Manager EMEA is responsible for the strategic development, management, and sustainable growth of the company’s key strategic accounts across the EMEA region within the flexible packaging sector.
The role carries significant commercial and strategic responsibility and plays a key part in shaping and executing the EMEA sales strategy.
Key Responsibilities
- Manage and grow a portfolio of strategic Key Accounts at EMEA level, ensuring long-term, value-driven partnerships.
- Define and execute multi-country Account Plans aligned with growth, profitability, and strategic objectives.
- Coordinate Key Account activities across regions, working closely with:
- local sales teams
- marketing
- product development
- operations and supply chain
- Lead complex international negotiations, including framework agreements, pricing strategies, and long-term contracts.
- Identify and develop cross-selling, up-selling, and innovation opportunities (new materials, structures, sustainability-driven solutions).
- Monitor and manage sales performance, volumes, margins, and forecasts for assigned Key Accounts.
- Act as the company’s senior strategic interface toward multinational customers.
- Provide regular market insights, customer intelligence, and strategic input to the Sales Director EMEA.
- Ensure high levels of customer satisfaction, retention, and long-term value creation.
Profil Recherché
Professional Requirements
Experience
- Minimum 8–10 years of experience in Key Account Management / Strategic Sales roles.
- Proven experience in the packaging industry, preferably flexible packaging.
- Demonstrated track record in managing multinational Key Accounts and complex customer organizations.
- Solid background working in international, matrix-driven organizations, with multi-country (EMEA or global) responsibility.
Technical Skills
- Strong knowledge of the flexible packaging market, including materials, laminates, structures, and applications.
- Ability to manage pricing, margins, and customer P&L dynamics.
- Experience in complex commercial negotiations and contractual frameworks.
- Good understanding of sustainability, recyclability, and material innovation is highly valued.
Key Competencies
- Strong strategic mindset and results orientation
- Excellent negotiation, influencing, and stakeholder management skills at senior level
- Ability to lead and coordinate cross-functional teams without direct reporting lines
- Structured, analytical, and solution-oriented approach
- High intercultural awareness and relationship-building capability
- Strong autonomy, accountability, and entrepreneurial mindset
Languages
- Fluent English (business level required)
- Additional languages (French, German, Spanish) are a plus
Mobility
- Willingness to travel frequently across the EMEA region (approximately 30–40%)
What the Company Offers
- A key strategic role with high visibility across EMEA
- International and dynamic working environment
- Competitive compensation package (fixed salary + bonus)
- Long-term professional development opportunities within a structured industrial group
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