Senior Key Account Manager EMEA - Flexible Packaging
At a glance
Senior Account Management role at Arkema. Borgholzhausen.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow strategic customer relationships across EMEA and build account plans spanning countries, growth, profitability, and long-term value
- Bring local sales, marketing, product development, operations, and supply chain teams together around multinational accounts
- Negotiate international pricing, framework agreements, and long-term contracts with complex customer organizations
- Find cross-sell, up-sell, and innovation opportunities, including new materials and sustainability-led solutions
- Track account sales, volumes, margins, and forecasts, then share customer and market insights with the EMEA Sales Director
What you bring
- At least eight years in key account management or strategic sales, including experience with multinational accounts
- Packaging-industry experience, ideally in flexible packaging, plus knowledge of materials, laminates, structures, and applications
- Fluent business-level English and experience handling complex negotiations, pricing, margins, and contract structures
Who this fits
This senior individual-contributor role suits someone who can lead account strategy and coordinate teams without direct reports in an international, matrix-based setting. You can be based in Germany, Italy, or France, and should expect frequent EMEA travel of approximately thirty to forty percent.
From the employer
Mission Details
This position can be based in Germany, Italy, or France, depending on the candidate’s profile.
Reporting to the Sales Director EMEA, you operate within a geographical scope covering Europe, the Middle East, and Africa, within the flexible packaging industry. At a senior level, you act as an individual contributor with a strong strategic impact.
The Senior Key Account Manager EMEA is responsible for the strategic development, management, and sustainable growth of the company’s key strategic accounts across the EMEA region within the flexible packaging sector.
The role carries significant commercial and strategic responsibility and plays a key part in shaping and executing the EMEA sales strategy.
Key Responsibilities
- Manage and grow a portfolio of strategic Key Accounts at EMEA level, ensuring long-term, value-driven partnerships.
- Define and execute multi-country Account Plans aligned with growth, profitability, and strategic objectives.
- Coordinate Key Account activities across regions, working closely with:
- local sales teams
- marketing
- product development
- operations and supply chain
- Lead complex international negotiations, including framework agreements, pricing strategies, and long-term contracts.
- Identify and develop cross-selling, up-selling, and innovation opportunities (new materials, structures, sustainability-driven solutions).
- Monitor and manage sales performance, volumes, margins, and forecasts for assigned Key Accounts.
- Act as the company’s senior strategic interface toward multinational customers.
- Provide regular market insights, customer intelligence, and strategic input to the Sales Director EMEA.
- Ensure high levels of customer satisfaction, retention, and long-term value creation.
Required Profile
Professional Requirements
Experience
- Minimum 8–10 years of experience in Key Account Management / Strategic Sales roles.
- Proven experience in the packaging industry, preferably flexible packaging.
- Demonstrated track record in managing multinational Key Accounts and complex customer organizations.
- Solid background working in international, matrix-driven organizations, with multi-country (EMEA or global) responsibility.
Technical Skills
- Strong knowledge of the flexible packaging market, including materials, laminates, structures, and applications.
- Ability to manage pricing, margins, and customer P&L dynamics.
- Experience in complex commercial negotiations and contractual frameworks.
- Good understanding of sustainability, recyclability, and material innovation is highly valued.
Key Competencies
- Strong strategic mindset and results orientation
- Excellent negotiation, influencing, and stakeholder management skills at senior level
- Ability to lead and coordinate cross-functional teams without direct reporting lines
- Structured, analytical, and solution-oriented approach
- High intercultural awareness and relationship-building capability
- Strong autonomy, accountability, and entrepreneurial mindset
Languages
- Fluent English (business level required)
- Additional languages (French, German, Spanish) are a plus
Mobility
- Willingness to travel frequently across the EMEA region (approximately 30–40%)
What the Company Offers
- A key strategic role with high visibility across EMEA
- International and dynamic working environment
- Competitive compensation package (fixed salary + bonus)
- Long-term professional development opportunities within a structured industrial group
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