Key Account Manager (Aged Care) - Melbourne, Australia

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Drive Partnerships That Improve People's Lives

At Arjo, we're committed to improving the everyday lives of people with reduced mobility and those who care for them. Our solutions support safer patient handling, pressure injury prevention, hygiene, and rehabilitation across hospitals, aged care facilities, and community settings.

As we continue to grow, we're seeking an experienced Key Account Manager to develop strategic partnerships across the healthcare and aged care sectors. This is an exciting opportunity to join a purpose-driven organisation where your commercial expertise will directly contribute to improving outcomes for residents, patients, caregivers, and healthcare providers.

Why Join Arjo?

At Arjo, we're focused on helping healthcare providers deliver safer and more efficient care. You'll join a passionate, collaborative team that genuinely lives our values and is united behind our strategy:
Make the Move. Together.

We offer:
✅ A highly respected global healthcare organisation
✅ A market-leading portfolio of medical equipment, solutions and services
✅ A collaborative and supportive culture
✅ Opportunities to influence strategy and drive meaningful change
✅ Career development opportunities
✅ Competitive salary package including vehicle allowance and incentive opportunities

The Opportunity

Reporting to the Commercial Manager, you will be responsible for developing and managing strategic customer partnerships across major aged care and healthcare groups.
You will work closely with senior decision-makers, executive stakeholders, procurement teams, and clinical leaders to identify opportunities, negotiate commercial agreements, and support long-term business growth.

This role goes beyond sales. You'll become a trusted advisor to customers while acting as the voice of the customer internally to help shape solutions that deliver real value.

Key Responsibilities

• Develop and grow strategic relationships across key healthcare and aged care accounts
• Identify, develop and convert new business opportunities
• Lead commercial negotiations and contract discussions
• Support tender, bid and project opportunities
• Partner with internal sales, clinical, marketing and operations teams to deliver customer outcomes
• Conduct business reviews and strategic account planning with customers
• Monitor market trends, competitor activity and emerging opportunities
• Drive sustainable growth while maintaining strong commercial performance

What We're Looking For

You are a commercially astute relationship builder who thrives on creating long-term partnerships and influencing senior stakeholders.

You'll likely bring:

• Demonstrated success in Key Account Management, Corporate Partnerships or Strategic Sales
• Experience within Medical Devices, Healthcare, Aged Care, Health Technology or a related industry
• Strong commercial and negotiation skills
• The ability to engage confidently with C-suite, procurement and operational decision-makers
• Experience managing complex sales cycles and contractual agreements
• A consultative, customer-first approach
• Excellent communication and stakeholder management skills
• High levels of initiative, resilience and commercial acumen

You'll Stand Out If You Have

• Established networks within aged care or healthcare groups
• Experience managing multi-site or national customer accounts
• Knowledge of healthcare funding models, procurement processes or clinical environments
• A passion for improving healthcare outcomes through innovation and partnership

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care.
Every day, our products and solutions help prevent injuries, improve mobility, and create safer environments for both caregivers and the people they support.
With operations in more than 65 countries and a strong reputation for innovation and customer partnership, Arjo offers the opportunity to make a genuine difference while building a rewarding career.

Ready to Make an Impact?

If you're an experienced Key Account Manager who enjoys building strategic partnerships and creating long-term value for customers, we'd love to hear from you.

Apply now and help us Make the Move. Together.

For more information about Arjo visit www.arjo.com