Service Marketing Manager – MDP/ALD Service Business Unit

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Location:

Hwaseong-Lucestar,KOR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

What You'll Do

This role is responsible for all business aspects of Applied Materials MDP/ALD Service Business Unit - Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations. This is a high growth business opportunity within Applied Materials Global Service Division.

Key Responsibilities

• Supports regional business and customer strategy, planning and execution for regional service business
• Builds understanding of regional and customer specific market requirements to provide inputs on customer and market requirements for product development needs
• Support SBU Operations with MDP and ALD segment market analysis and forecasting
• Responsible for service product marketing activities, developing opportunity value proposition, business sizing, sales opportunity analysis, Go-To-Market strategy including 7Ps of service marketing
• Develops product marketing strategy, Service Business Unit financial plans, business case assessment and analytics for the service opportunities
• Engages directly with customers, business development, service sales, field service and other value chain partners to deliver to business and stakeholder expectations
• Sponsors/drives inorganic growth activities and partnership development to support business execution and delivery
• Drive program and business outcomes utilizing applied and industry best practices/processes (CRM, SF, ERP etc…)
• Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)
• Supports product lifecycle ownership facilitating PDP and end of life support programs
• Drives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financials
• Makes customer and management presentations on Service Business Unit business to support sales opportunity development, strategic and business planning, and service opportunity penetration
• Communicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectations
• Uses business analytics tools to support internal business analysis and reporting

Desired Skills, Competencies & Experience

• Higher Degree or equivalent experience with minimum 5+ years of industry experience
• Demonstrates depth and/or breadth of expertise in Wafer Fabrication Equipment and Metal and Atomic Layer Deposition Products operation and business
• Demonstrates understanding of service business principles
• Customer focused - Strong business and commercial acumen with previous regional ownership, or marketing/sales experience
• Program management and technical acumen with past product marketing experience
• High financial acumen and analytical/data-oriented decision-making style
• Strong analytical skills and experience using Microsoft Excel
• Positive can-do entrepreneurial attitude that builds support
• Strong communication skills and interpersonal presence that extends confidence and humility
• Experience building and delivering presentations
• Ability to innovate and solve unique and complex problems with broad impact on the business
• Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy)
• Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements
• Excellent time management and project management skills

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.