Service Marketing Manager – MDP / ALD (E5)
At a glance
Mid-level General Marketing role at Applied Materials. Santa Clara · full-time · $163,000–$224,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Set regional and customer plans for North American and European service operations
- Shape service marketing, including value propositions, opportunity sizing, sales analysis, and the seven-part marketing mix
- Build pricing approaches, financial plans, business cases, and analysis for service opportunities
- Coordinate product development, service delivery, and lifecycle programs across internal teams and external partners
- Present business plans and progress to customers, sales teams, executives, and other stakeholders
What you bring
- At least seven years of industry experience with a higher degree or equivalent background
- Expertise spanning wafer-fabrication equipment and metal or atomic-layer deposition products
- Previous regional leadership, management, or marketing and sales experience with strong commercial judgment
- Strong program, technical, financial, analytical, communication, and executive-presentation capabilities
- Hands-on Microsoft Excel experience and comfort using business systems such as CRM, SF, and ERP
Who this fits
You’ll suit a commercially minded service marketer who can work across engineering, operations, finance, sales, and other stakeholder groups. The role is based in Santa Clara, supports North American and European business activity, and includes customer and executive presentations. Travel is required for twenty percent of the time, and relocation support is available.
From the employer
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$163,000.00 - $224,000.00Location:
Santa Clara,CAYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
This role is responsible for all business aspects of Applied Materials MDP/ALD Service Business Unit - Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations. This is a high growth business opportunity within Applied Materials Global Service Division.
Key Responsibilities
Leads regional business and customer strategy, planning and execution for the North American and/or European regional service business
Builds understanding of regional and customer specific market requirements to provide inputs on customer and market requirements for product development needs
Responsible for service product marketing activities, developing opportunity value proposition, business sizing, sales opportunity analysis, Go-To-Market strategy including 7Ps of service marketing
Leads the development of pricing models/strategy, financial plans, business case assessment and analytics for the service opportunities
Engages directly with customers, business development, service sales, field service and other value chain partners to deliver to business and stakeholder expectations
Sponsors/drives inorganic growth activities and partnership development to support business execution and delivery
Drive program and business outcomes utilizing applied and industry best practices/processes (CRM, SF, ERP etc…)
Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)
Full product lifecycle ownership facilitating PDP and end of life support programs
Drives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financials
Makes customer and management presentations on Service Business Unit business to support sales opportunity development, strategic and business planning, and service opportunity penetration
Communicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectations
Uses business analytics tools to support internal business analysis and reporting
Desired Skills, Competencies & Experience
Higher Degree or equivalent experience with minimum 7+ years of industry experience
Demonstrates depth and/or breadth of expertise in Wafer Fabrication Equipment and Metal and Atomic Layer Deposition Products operation and business
Demonstrates understanding of service business principles
Customer focused - Strong business and commercial acumen with previous regional leadership, management, or marketing/sales experience
Strong program management and technical acumen with past product marketing experience
High financial acumen and analytical/data-oriented decision-making style
Strong analytical skills and experience using Microsoft Excel
Positive can-do entrepreneurial attitude that builds support
Strong communication skills and interpersonal presence that extends confidence and humility
Experience building and delivering executive level presentations
Ability to innovate and solve unique and complex problems with broad impact on the business
Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy)
Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements
Excellent time management and project management skills
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 20% of the TimeRelocation Eligible:
YesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
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