Field Service & Technical Sales Engineer - Industrial Material Handling
At a glance
Mid-level Solutions & Sales Engineering role at ANDRITZ. Exton.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Diagnose ash-handling and material-handling equipment at customer sites, then resolve operational problems
- Support equipment installation, startup, shutdown, commissioning, and extended site evaluations
- Present system assessments, technical recommendations, and training to plant operations, maintenance, and engineering teams
- Find aftermarket service, upgrade, parts, and new-application opportunities while helping shape proposals and scopes
- Coordinate solution development with Sales, Engineering, and Aftermarket teams
What you bring
- Hands-on experience troubleshooting, maintaining, commissioning, or servicing industrial equipment and mechanical systems
- Strong customer communication and practical problem-solving skills for plant and field settings
- Ability to work independently while traveling through customer operating environments
- Interest in pairing technical equipment expertise with business-development work
- Power generation, ash handling, material handling, or heavy-industry experience is a strong advantage
Who this fits
You’ll suit a hands-on field role that combines equipment troubleshooting, customer advising, and technical sales development. The position is remote with preference for the Ohio Valley region and requires roughly half-time travel to customer sites across the United States. You’ll work as an independent field contributor rather than staying desk-based.
From the employer
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Location: Remote – Ohio Valley Region Preferred |Travel ~50%Work on Real Equipment. Solve Real Problems. Build Customer Relationships.
At ANDRITZ – Allen‑Sherman‑Hoff (ASH), you’ll work directly inside power plants and industrial facilities, helping customers troubleshoot, optimize, and improve critical material handling systems that keep operations running.
This is a hands-on, field-based role that blends technical problem solving, customer interaction, and business development—ideal for someone who enjoys working with equipment while identifying opportunities to improve performance and grow business.
What You’ll Do
Field Service & Troubleshooting
- Perform on-site diagnostics and troubleshooting of ash handling and material handling systems
- Support installation, startup, shutdowns, and commissioning activities
- Evaluate existing systems (ANDRITZ and competitor equipment)
- Conduct multi-day site assessments to identify performance improvements
Customer-Facing & Relationship Building
- Work directly with plant operations, maintenance, and engineering teams
- Deliver technical recommendations, system evaluations, and training
- Build long-term customer relationships through hands-on support
- Act as a trusted advisor in solving equipment and process challenges
Business Development & Growth
- Identify and develop aftermarket service, upgrade, and parts opportunities
- Support technical proposals, scopes, and solution development
- Partner closely with Sales, Engineering, and Aftermarket teams
- Help expand ASH’s reach into new industries and applications
What This Role Is Really Like
- You’ll spend time in the field at customer sites, not behind a desk
- You’ll work directly on industrial equipment and real-world system challenges
- You’ll be the bridge between technical problem solving and business growth
- Travel (~50%) is tied to hands-on work and meaningful customer engagement
Who This Role Is Built For
This role is ideal for individuals coming from:
- Field Service Engineer – industrial equipment
- Maintenance / Reliability Engineer (power plant or heavy industry)
- Mechanical Engineer with hands-on troubleshooting experience
- Aftermarket, service, or equipment support roles
- Technical sales or service engineers in industrial environments
What You Bring
- Experience working with industrial equipment, mechanical systems, or material handling systems
- Hands-on experience with:
- Troubleshooting
- Maintenance
- Commissioning or field service
- Strong customer-facing communication and problem-solving skills
- Ability to work independently in field environments
- Interest in combining technical expertise with business development
Experience in power generation, ash handling, material handling, or heavy industrial environments is a strong plus
Travel
- Approximately 50% travel to customer sites across the U.S.
- Travel is tied directly to field service, troubleshooting, and customer engagement
Why ANDRITZ – Allen‑Sherman‑Hoff
- Work directly with real industrial equipment and operational challenges
- Build relationships with major power and industrial customers
- Grow into a role that combines technical expertise and business impact
- Be part of a global leader in material handling and process equipment solutions
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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