Field Service & Technical Sales Engineer - Industrial Material Handling (Ash Systems)
At a glance
Mid-level Solutions & Sales Engineering role at ANDRITZ. Exton · no salary stated · we estimate $101,000–$170,000 across the United States.
ANDRITZ has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Diagnose ash and other material handling equipment at customer sites, then troubleshoot issues and recommend fixes
- Help install, start up, shut down and commission systems, including equipment made by other suppliers
- Assess customer sites over multiple days to find ways to improve equipment performance
- Train plant teams and give technical evaluations while building relationships with operations, maintenance and engineering staff
- Develop service, upgrade and parts opportunities, and help shape proposals with sales, engineering and aftermarket teams
What you bring
- You have worked with industrial equipment, mechanical systems or material handling systems
- You bring hands-on experience troubleshooting, maintaining, commissioning or servicing equipment in the field
- You communicate well with customers, solve problems and can work independently at field sites
Who this fits
This role suits someone who wants to combine hands-on equipment work and customer-facing business development. Expect about half your time to involve travel to customer sites across the United States.
From the employer
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Location: Remote-Ohio Valley Region Preferred {Travel ~50%Work on Industrial Systems. Solve Real Problems. Build Customer Relationships.
At ANDRITZ – Allen-Sherman-Hoff (ASH), you’ll work directly inside power plants and industrial facilities, helping customers troubleshoot, optimize, and improve critical material handling systems that keep operations running.
This is a unique hybrid role that blends field service, technical problem solving, and customer-facing business development — ideal for someone who enjoys working hands-on with equipment while also identifying opportunities to improve performance and grow business.
What You’ll Be Doing
Field Service & Troubleshooting
- Perform on-site diagnostics and troubleshooting of ash handling and material handling systems
- Support installation, startup, shutdowns, and commissioning activities
- Evaluate existing systems (both ANDRITZ and competitor equipment)
- Conduct multi-day site assessments to identify performance improvements
Customer-Facing & Relationship Building
- Work directly with plant operations, maintenance, and engineering teams
- Deliver technical recommendations, system evaluations, and training
- Build long-term customer relationships through hands-on support
- Act as a trusted advisor in solving equipment and process challenges
Business Development & Growth
- Identify and develop aftermarket service, upgrade, and parts opportunities
- Support proposals, scopes, and solution development
- Partner closely with Sales, Engineering, and Aftermarket teams
- Help expand ASH’s reach into new industries and applications
This Role Is Ideal For Candidates With Backgrounds In
- Field Service Engineer – industrial equipment
- Maintenance / Reliability Engineer (power plant or heavy industry)
- Mechanical Engineer with hands-on troubleshooting experience
- Aftermarket, service, or equipment support roles
- Industrial equipment sales or technical service
What You Bring
- Experience working with industrial equipment, mechanical systems, or material handling systems
- Hands-on experience with:
- troubleshooting
- maintenance
- commissioning or field service
- Strong customer-facing communication and problem-solving skills
- Ability to work independently in field environments
- Interest in combining technical expertise with business development
✔ Experience in power generation, ash handling, material handling, or similar industries is a strong plus
Travel
- Travel approximately 50% to customer sites across the U.S.
- Travel is tied to hands-on field work and direct customer engagement across a variety of industrial environments
Why Join ANDRITZ – Allen-Sherman-Hoff
- Work directly with real industrial equipment and real-world challenges
- Build strong relationships with major industrial and power customers
- Grow your career in a role that blends technical expertise + business impact
- Be part of a global leader in material handling and process equipment solutions
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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