Senior Business Development Executive
At a glance
Senior Business Development role at almentor. Cairo · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow existing client accounts by protecting relationships and finding ways to expand their business with you
- Take new prospects from initial outreach through closing while delivering individual and team sales targets
- Create upsell and cross-sell opportunities that improve account revenue, retention, and client business outcomes
- Show clients how the product creates value, then handle complaints and requests within agreed service times
- Bring customer insights to Customer Success, Product, and Marketing teams to shape account growth plans
What you bring
- A bachelor’s degree in business or a related discipline is required
- Three to six years in business development or sales, preferably within e-learning
- Strong spoken and written English, including the ability to explain technical ideas to nontechnical audiences
- Effective prioritization in a fast-moving work setting, plus working knowledge of MS Office
- CRM experience is preferred, with HubSpot specifically preferred
Who this fits
You’ll suit a senior client-growth role combining new-business sales, account expansion, and customer issue resolution. The position is based in Cairo, Egypt, and values e-learning or ed-tech experience. Customer support experience is an added advantage.
From the employer
About almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It’s what moves us forward!
Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA
Job Overview:
You will be responsible for building and maintaining long-term client relationships, acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.
As the Senior Business Development Executive you will:
- Build long-term relationships with existing clients to retain and grow them.
- Acquire new clients end-to-end; from prospecting to closing and meeting individual and team targets.
- Increase revenue and retention rate for accounts through driving intentional upsell and cross-sell motions to meet the clients’ business objectives.
- Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth.
- Identify growth opportunities within the account segment.
- Resolve all client complaints, requests, and inquiries within the predetermined SLAs.
- Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts.
- Perform other job-related tasks as needed.
The ideal candidate will have:
- Bachelor's degree in business or a relevant major.
- Proven experience of 3-6 years in business development or sales, preferably in the E-Learning industry.
- Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences.
- Able to prioritize and perform effectively in a highly dynamic work environment.
- Excellent command of the English Language (both written and spoken).
- Experience in customer support is a plus.
- Proficiency in MS Office
- Experience with CRM is preferred, HubSpot is preferred
- Ed-tech industry background is preferred.
Why join us?
- Competitive salary packages
- Flexible work arrangements
- Family Medical insurance
- Access to a wide range of courses on our platform
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