Inside Sales Engineer, Hygienic Fluid Handling and Heat Transfer
At a glance
Mid-level Solutions & Sales Engineering role at Alfa Laval. Bangkok · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Choose and configure hygienic fluid handling and heat transfer products, then build technical and commercial offers for capital and service sales
- Work with customers and channel partners, mainly through inside sales, with some visits to understand needs and explain product value
- Track proposals through to customer decisions, confirming the offer fits their needs before handing orders to the order-handling team
- Coordinate post-order support, claims and customer issues with partners and internal teams, including regional and central product specialists
- Keep CRM and other sales tools current so you can support the sales process and make timely decisions
What you bring
- A bachelor’s degree in mechanical or chemical engineering, or a comparable discipline
- At least three years working with hygienic fluid handling, heat transfer, or related equipment
- Knowledge of equipment and customer applications, with basic to intermediate understanding of food, dairy, beverage and pharma processes
- Strong skills in building relationships, communicating and negotiating
Who this fits
This mid-level role suits someone who can manage inside sales while making some customer visits and coordinating with channel partners and internal teams. You’ll need to be comfortable using ERP, CRM and digital tools, and interested in progressing to more senior roles.
From the employer
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Who You Are
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.
If the above sounds like you, this position might be just what you’re looking for!
About The Job
Responsible for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct support to customers. Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services. Nurture Qualified Leads and convert them to orders.
Job Description
- Select, size/configure hygienic fluid handling & heat transfer products and prepare technical & commercial proposals for capital and service sales business.
- Be active in the market and focus on inside customer/channel partner interactions, but including some visits, focusing on customer needs, and delivery the value of our products and services.
- Follow up the quote and ensuring the proposed value is understood and if it is matching the customer needs.
- Handover the orders to customer support/order handling team. Coordinate with customers/channel partners, and internal support team during post order handling process.
- Supporting customers and channel partners in claims/issues. Coordinate with central and regional product & application teams to ensure timely support to customers/channels.
- Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take timely decisions.
What You Know
- Bachelor’s Degree in Mechanical or Chemical Engineering (or similar).
- Minimum of 3 years in hygienic fluid handling (pumps/valve/ mixing/tank cleaning), heat transfer, or related equipment.
- Product knowledge and understanding of the customer process and applications; basic to intermediate level of food, dairy, beverage, and pharma processes.
- Strong relationship-building, communication, and negotiation skills.
- Comfortable in using ERP and CRM and digital tools to support the sales process.
- Ambitious, with the potential and desire to advance to higher roles within the organization
What’s In It For You
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.
We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).
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