Senior Account Director
At a glance
Leadership Account Management role at AKQA. Sydney.
Pay not stated Account Director salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Build senior client relationships that uncover growth opportunities across owned channels, CRM, and digital touchpoints
- Own account revenue forecasts, keeping reporting accurate and the sales pipeline healthy
- Coordinate clients, partner agencies, and internal teams around cohesive account delivery
- Coach and motivate a high-performing team while promoting entrepreneurial problem-solving
- Bring multi-channel marketing calendars to life in apps and other digital experiences
What you bring
- Strong strategic and commercial judgment gained in a digital agency setting
- Experience delivering CRM, owned-channel, or CX platform work with multiple stakeholder groups
- A record of measurable business impact supported by negotiation, communication, and problem-solving skills
Who this fits
You’ll suit a senior agency account leader who can grow client relationships, manage commercial performance, and guide a team. The role is based in Sydney and uses a hybrid model with required office days. It fits someone comfortable working across clients, partner agencies, and internal teams.
From the employer
At AKQA (part of WPP), the Client Service discipline shapes every facet of our relationship with clients, ensuring an unwavering commitment to the best possible outcome for all. With a profound understanding our clients businesses and their customers, they're experts in identifying exciting new opportunities for growth, while ensuring quality outcomes continue to be achieved for all live initiatives.
As a Senior Account Director, you will cultivate senior client relationships, motivated by work that makes a meaningful and sustained impact. You’ll transform our client’s business by identifying and creating opportunities that add value across their digital ecosystem, with a focus on owned channels, CRM strategy, and bringing multi-channel marketing calendars to life in-app and across digital touch points.
At AKQA, you’ll be part of an inclusive and innovative culture, surrounded by some of the brightest minds in their fields. You’ll have the opportunity to learn and grow within a creative and technically advanced team, with access to ongoing personal and professional development. At AKQA, we’re committed to your career growth, as well as your work/life balance.
ROLE REQUIREMENTS
- Identify and cultivate business growth opportunities through strong client relationships.
- Be accountable for revenue and forecast management across accounts, ensuring reporting accuracy and pipeline health.
- Build strong, cohesive relationships across an ecosystem of clients, partner agencies and internal teams.
- Encourage a fearless, entrepreneurial approach to solving problems and driving digital performance.
- Drive, inspire, and coach a high-performing, passionate team.
QUALITIES AND CHARACTERISTICS
- Thorough strategic and commercial knowledge within a digital agency environment.
- Experience across CRM, owned channels, or CX platform projects involving multiple internal and external stakeholders.
- A collaborative ‘one team’ approach that enables client and agency village partners to work cohesively.
- Demonstrable experience delivering measurable business impact, with strong problem-solving, negotiation, and communication skills.
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
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