Social Media Officer
Mid-level Social Media role at aiu. Jahrah · full-time.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll research platform trends and turn university events, campaigns, and student life into content ideas
- You'll run the approved content calendar and publish across Instagram, TikTok, LinkedIn, and other channels
- You'll film and deliver live event coverage through Stories, Reels, short videos, and timely updates
- You'll coordinate with departments, Events, students, faculty, staff, designers, and videographers
- You'll track engagement, handle responses as needed, and improve content using analytics and audience insight
What you bring
- You'll need a bachelor's degree in marketing, communications, media, journalism, public relations, digital marketing, or a related field
- You'll bring at least two years in social media, digital marketing, content, communications, or a similar role
- You'll have experience managing an organizational or institutional account, producing short-form video, and covering events live
- You'll write confidently in English and Arabic and use Canva, CapCut, and similar tools
- You'll understand platform analytics, brand guidelines, photography, and basic video production
Who this fits
You'll work in Saad Al Abdullah, Kuwait, and should be ready to start immediately. This suits someone who can manage several content needs in a fast-paced setting while maintaining detail and brand consistency. You'll collaborate across university departments and with students, faculty, staff, Events, designers, photographers, and videographers.
From the employer
Social Media Officer
Classification: Institutional Support
Reports To: Manager – Digital Marketing
Location: Saad Al Abdullah, Kuwait
About The American International University
American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.
For more information, visit: www.aiu.edu.kw
Key Responsibilities
- Research viral trends, emerging content formats, and platform best practices.
- Develop creative content concepts for university events, campaigns, student life, academics, and institutional initiatives.
- Create social media designs using tools such as Canva, CapCut, and other design/video software.
- Provide live social media coverage during events, including stories, reels, short-form videos, and real-time updates.
- Manage and execute the approved social media content calendar across all platforms.
- Coordinate regularly with university departments and the Events team to identify upcoming activities, achievements, announcements, and success stories.
- Write engaging captions, copy, and social media messages in both English and Arabic.
- Collaborate with students, faculty, and staff to produce authentic and engaging content.
- Plan, film, and coordinate short-form video content for Instagram, TikTok, LinkedIn, and other platforms.
- Work closely with designers and videographers to ensure timely content production.
- Monitor engagement, respond to comments and messages when required, and escalate inquiries where appropriate.
- Track content performance and recommend improvements based on analytics and audience insights.
- Ensure brand consistency across all published content.
- Stay informed on competitor activity and higher education marketing trends.
- Support photography and content collection during campus activities and special events.
- Assist with campaign planning, promotional initiatives, and marketing activations throughout the academic year.
Minimum Qualifications
Education
- Bachelor’s degree in Marketing, Communications, Media, Journalism, Public Relations, Digital Marketing, or a related field.
Experience
- 2 years of relevant experience in social media management, digital marketing, content creation, communications, or a similar role.
- Experience managing social media accounts for an organization, brand, university, or similar institution.
- Demonstrated experience creating short-form video content, including Reels, TikTok, Stories, and other social-first formats.
- Experience covering events and producing real-time social media content.
- Experience working with content calendars and coordinating with internal teams, designers, photographers, and videographers.
Skills and Competencies
- Strong written and verbal communication skills in English and Arabic.
- Strong understanding of Instagram, TikTok, LinkedIn, and other major social media platforms.
- Proficiency in Canva, CapCut, and similar content creation tools.
- Strong copywriting and storytelling skills.
- Ability to create engaging short-form video content.
- Strong photography and basic video production skills.
- Understanding of social media analytics, engagement metrics, and content performance.
- Strong organizational and time-management skills.
- Ability to work in a fast-paced environment and manage multiple content requirements simultaneously.
- Strong attention to detail and understanding of brand guidelines.
How to Apply
Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs
Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.
AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.
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