Account Manager, Vietnam Based
At a glance
Manager-level Account Management role at Agoda. Ho Chi Minh City.
Pay not stated Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Manage a Vietnam hotel portfolio remotely, using calls, email and virtual meetings to keep partners engaged
- Review supply performance and recommend changes that improve key metrics across your assigned hotels
- Set up Agoda products and promotions with partners, then monitor deal results and record outcomes
- Handle partner escalations and use digital systems for outreach, activity logs and reporting
- Join training and take on projects, operational work and other tasks within your responsibilities
What you bring
- At least four years in account management, business development or a supply or e-commerce role
- Native-level Vietnamese and business-level English, with strong communication and negotiation ability
- A track record of B2B relationship work and using data to guide performance decisions
Who this fits
This role suits an independent account manager comfortable handling a large portfolio through digital channels. You’ll manage hotel partners across Vietnam remotely, and the role is based in Ho Chi Minh City.
From the employer
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The Opportunity:
As an Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Vietnam. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.
In this role, you’ll get to:
- Own and manage a portfolio of hotels across Vietnam.
- Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.
- Drive improvements in key supply metrics by analyzing performance and recommending solutions.
- Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.
- Act as a point of contact for partner escalations within your assigned portfolio
- Use Agoda’s digital tools for outreach, logging, and reporting.
- Participate in training to stay updated on new tools, processes, and best practices.
- Participate in assigned project, support operational task / event and any other adhoc tasks that under your scope of work and responsibilities.
What you’ll need to succeed:
- Minimum 4 years’ experience in account management, business development, or supply/e-commerce role.
- Excellent communication and negotiation skills in both Vietnamese (Native level) and English (Business level).
- Strong relationship management and negotiation skills, with proven success in B2B engagement.
- Analytical mindset, with experience using data to drive decisions and performance outcomes.
- Comfort with digital-first work (remote portfolio management, call systems, CRM tools).
- Self-driven, organized, and able to manage a large portfolio independently.
- Ability to adapt quickly to evolving workflows, tools, and business priorities.
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Account Management work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Account Management
Find me workBy the team behind growthroles.