Key Account Specialist, Rapid Diagnostics - Ho Chi Minh
At a glance
Mid-level Account Management role at Abbott. Ho Chi Minh City · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build lasting relationships with assigned accounts by learning how they buy, what they need and how they prefer to stay in touch
- Visit current and prospective customers to present products, explain segment-specific value and tailor the available portfolio
- Plan territory sales activity, manage its budget and track results to shape customer and product forecasts
- Support distribution partners with training and product expertise, and advise customers on tender processes
- Share market, customer and competitor changes with management, while helping marketing develop approaches for new opportunities
What you bring
- You have two to three years of healthcare experience, preferably in point-of-care diagnostics or pharmaceuticals
- You have worked with a distribution partner or local spot dealer
- You communicate confidently in spoken and written Vietnamese and English
Who this fits
This mid-level sales role suits someone who can manage customer accounts, present products and stay effective under pressure. You’ll work from Ho Chi Minh City and need strong interpersonal skills and a service-minded approach. The role involves prolonged sitting during the workday.
From the employer
JOB DESCRIPTION:
ABOUT ABBOTT
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
WORKING AT ABBOTT
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
ROLES & RESPONSIBILITIES
1. Summary:
Our Sales department is in search of a Key Account Specialist to be a part of our team. You should be able to handle multiple customer accounts and provide excellent customer service. Besides, you should also be to gather customer details and understand their requirements. Moreover, you should also be able to build and maintain long-term customer relations.
As a Key Account Specialist, you should be able to understand customer queries and resolve them in a timely manner. Furthermore, you should also be able to assist in planning and implementing effective business strategies. You should also be able to conduct in-depth market research and identify potential leads.
To be able to perform in this job role, you should have excellent communication and presentation skills. In addition to this, your strong negotiation skills will be a plus point. You should also be detail-oriented and have the ability to handle stressful situations.
2. Core Job Responsibilities:
Strategic/Technical/Operational:
- Establish, develop and maintain relationships with customers in ETC after assessing their needs, purchasing method, and frequency of contact preferences
- Develop and execute plans to meet established sales goals and objectives while maintaining territory budget
- Complete planned customer visits to make product presentations to existing and prospective customers
- Provides industry and product knowledge to customers on segment specific value propositions and helps customize the existing product portfolio to their needs
- Assist marketing in the development and implementation of new strategies, tactics and tools for new market opportunities
- Monitor performance against objectives and performs analysis on territory opportunities to develop customer and product forecasts
- Monitor market, customer and competitor trends and advise management on methods to improve company competitiveness
- Support distribution partners including training, technical expertise of the ARDx product portfolio
- Understand tender policy/process and high ability of consulting to customers assigned.
Internal Systems and Process:
- Comply with Abbott Corporate Policies and Procedures.
- Ensure all business activities are conducted professionally, aligned with regulatory and industry guidelines and are conducted in a manner consistent with Abbott’s Code of Conduct guidelines, and Abbott’s Anti-Corruption Policy
Customers:
- Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and procedures.
- Maintain key NGO account and key opinion leaders in responsible market
Conduct:
- Ensure all activities carried out by self are in accordance with legislative employment policies and safety requirements and corporate policy
- Promote a standard of excellence for quality and customer focus at Abbott.
- Comply with ARDx’s policies and procedures
- Abide by ARDx Culture & Performance policies.
MINIMUM BACKGROUND/ EXPERIENCE REQUIRED
- At least 2-3 experiences of working in healthcare industry with preferably in Diagnostics (POC) or pharmaceutical companies
- Experience in working with distribution partner or local spot dealers.
- Pleasant personality with good interpersonal skills and service-minded.
- Aggressive, ability to work under high pressure.
- Proven excellence in both written and oral communication in Vietnamese Language and English
MINIMUM EDUCATION REQUIRED
- University Degree in Biologists, Pharmacists and MD preferable.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
ID Infectious Disease
LOCATION:
Vietnam > Ho Chi Minh City : Me Linh Point Tower
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
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