Sales Operations Manager (Onsite)

Abramson Labor Group Open · verified Sep 10, 2026

On-site Burbank Full-time Manager Revenue & Sales Operations

Mid-level Revenue & Sales Operations role at Abramson Labor Group. Burbank · full-time · $130,000–$145,000 base.

SalaryStated by Abramson Labor Group

$130,000 – $145,000

Base salary for this role, in USD per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll lead a global staff of more than eighty, covering performance, team design, and resource planning
You'll build sales workflows spanning client intake, onboarding, and engagement
You'll document team ownership, assign process accountability, and keep structure materials current
You'll improve operations by finding inefficiencies, redesigning processes, and optimizing CRM, enablement tools, dashboards, and pipeline visibility
You'll establish training, SOPs, KPIs, hiring support, and performance reporting with Sales, Legal, Intake, HR, and senior leaders

What you bring

Bring at least five years in sales operations, client services, or business operations
Show success managing large domestic, offshore, and remote teams
Have strong CRM and process automation platform experience
Spanish fluency or high proficiency is strongly preferred
Balance strategic planning with hands-on execution, operational rigor, detail, and proactive problem-solving

Who this fits

This suits an experienced operations leader who can move between long-range design and daily execution while coordinating Sales, Legal, Intake, and HR. The role is full time and on-site in Burbank, California, with responsibility for domestic and overseas staff. Spanish fluency is preferred.

From the employer

At Abramson Labor Group, we're not just committed to defending employee rights—we're passionate about it. Whether you're up against a small business or a corporate giant, our highly skilled team of attorneys and legal professionals are ready to fight for you. Headquartered in vibrant Burbank, California, we focus on exclusively protecting employees throughout the entire state of beautiful California. Our dedicated attorneys, paralegals and legal assistants work tirelessly to secure the justice you deserve in all workplace disputes. We pride ourselves on delivering top-notch solutions with integrity, efficiency, and professionalism. Choose Abramson Labor Group and let us champion your cause with unwavering dedication.

Position Summary

We are seeking a Sales Operations Manager to lead the strategic and tactical operations of our growing Practice Solutions team. This is a critical leadership position responsible for overseeing a team of over 80 individuals, including both domestic and overseas staff, and driving operational excellence through optimized workflows, tools, and structure.

This role requires a bird’s-eye view across people, processes, and technology, ensuring a high-performing, well-coordinated sales support function. The ideal candidate is an experienced leader with a strong background in sales operations, team management (especially remote teams), and cross-functional process ownership.

Key Responsibilities

Lead and manage a global team of 80+ staff, including performance oversight, structure alignment, and resource planning.
Design and implement end-to-end sales operations workflows from client intake through onboarding and engagement.
Own and maintain team structure documentation, clarify ownership of process steps, and ensure accountability across functions.
Drive continuous improvement by identifying inefficiencies and leading process redesign initiatives.
Oversee and optimize CRM and sales enablement platforms, support dashboard creation and pipeline visibility.
Partner closely with Sales, Legal, and Intake teams to ensure cross-functional process harmony.
Develop training, SOPs, and KPIs for team members; support hiring and onboarding in collaboration with HR.
Monitor daily, weekly, and monthly performance metrics, and report insights to senior leadership.

Qualifications

5+ years of experience in sales operations, client services, or business operations, preferably in a high-volume professional services or legal setting.
Demonstrated success in leading large teams (80+ individuals), including offshore and remote staff.
Strong experience with CRM tools (e.g., Salesforce, HubSpot) and process automation platforms.
Fluent or highly proficient in Spanish is strongly preferred.
Exceptional organizational, leadership, and communication skills.
Ability to balance strategic vision with day-to-day execution and operational rigor.
High attention to detail, accountability, and a proactive approach to problem-solving.

Benefits

Our law firm offers eligible employees a comprehensive benefits package that includes medical, dental and vision insurance coverage. We also provide eligible employees with flexible time off plans including Unlimited Paid Time Off (PTO), and paid holidays.

Department

Sales

Employment Type

Full Time

Location

California

Workplace type

On-site

Compensation

$130,000 - $145,000

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