Regional Account Manager
ABM US Open · verified Oct 12, 2026 At a glance
Manager-level Account Management role at ABM US. Raleigh · full-time · $100,000–$130,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Build working relationships with customer leaders and internal ABM partners across assigned accounts
- Find and carry out growth plans, including cross-selling janitorial, EnhancedClean, engineering and parking services
- Guide service changes and rollouts, tracking schedules, goals and use of standard programs
- Oversee account billing, reporting, financial results and receivables for accuracy and timely follow-up
- Check contract compliance, resolve issues through work orders and present updates in customer reviews
What you bring
- At least eight years of relevant professional experience, including four years handling major accounts
- At least two years in services, with strong facilities-services account management experience
- A record of growing complex accounts and expanding business with existing clients
- You can present clearly to executives and groups, solve issues quickly and manage accounts across a broad area
Who this fits
This role suits an experienced account manager focused on expanding large facilities-services accounts and maintaining client relationships. You’ll manage several accounts across a large geographic area and represent ABM at local, regional or national industry events.
From the employer
The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms.
Benefit Information:
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Pay: $100,000 – $130,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
Essential Functions:
Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts
Partnering, consulting and communicating with Key Customer Management.
Partnering, consulting and communication with Key internal stakeholders.
Identifying, planning and executing growth strategies and tactics.
Supporting change and transition activities, and monitors rollout schedules, targets and plans.
Ensuring that all standardization programs have been set and are being utilized effectively.
Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards.
Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
Following up and insuring problems and/or issues are resolved via work order management.
Presenting information to the customer during key meetings and reviews.
Education:
Bachelor’s degree preferred or equivalent level of professional experience.
Experience:
8+ years of relevant professional experience.
Minimum of 4 years of major account experience.
Minimum of 2 years of experience in the services sector.
Other:
Ability to communicate and present effectively to all levels including executive.
Ability to present to groups.
Strong knowledge and experience in account management within the facilities services industry.
Successful track record in selling and/or growing large, complex accounts required.
History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services.
Able to represent Company at local or regional conferences or at National meetings and trade organizations.
Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area
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