Service Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Abb. Remote, Bulgaria · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find opportunities in the Motion installed base by selling upgrades, retrofits, and broader service solutions
- Build service sales plans, set related prices, review progress, and suggest recovery actions when needed
- Complete workshop orders under the stated processes and guidelines to support customer satisfaction
- Perform onsite drive commissioning and preventive maintenance, then document findings and recommended actions
What you bring
- Practical knowledge of drives, motors, PLCs, instrumentation, related software, and industrial automation systems
- An electrical, mechanical, or automation engineering background
- Working English and Bulgarian, with clear written and spoken communication
- A clean driving licence, driving experience, and readiness to travel across Bulgaria
Who this fits
This role suits an engineer who can combine industrial automation knowledge with customer relationship work and service sales. You will cover the Bulgarian market remotely but travel for customer-facing and onsite service work. The position reports to the Service Sales Manager for Motion.
From the employer
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Sales Manager - Motion__
Your role and responsibilities
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) of Motion products, penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model for the role is remote with requirement for travel.
This role is contributing to the Motion Business Area and covering the entire market in Bulgaria.
You will be mainly accountable for:
Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
Contributes to customer satisfaction by executing workshop orders according to workshop processes and guidelines.
Service activities onsite, commissioning and preventive maintenance of drives. Preparing comprehensive reports documenting service activities, including findings, recommendations and actions taken.
Our team dynamics
You will join a dynamic, talented, high performing team, where you will be able to thrive.
Qualifications for the role
Sound knowledge of industrial automation products and systems – drives, motors, PLCs and Instrumentation, related to those products tools and software and the Industrial market in general.
Experience in sales of industrial products and services will be a plus but is not mandatory
Ability to develop and manage customer relationships,
A collaborative, solution-focused approach, and strong written and spoken communication skills
Good level of English, both written and spoken. Bulgarian knowledge is a must.
Electrical, mechanical or automation engineer
Ability to work with time constrains and willing to travel
Experienced driver with clean driving license
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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