Service Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Abb. Istanbul · full-time.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Build customer offers with the sales manager, covering technical details, pricing and commercial terms
- Plan customer visits, log them in Salesforce and keep the opportunity pipeline current
- Learn customer needs and guide them toward suitable Motors, Generators and Drives services
- Promote service solutions at events and trade shows, and spot new opportunities in the assigned market
- Support sales administration, collections and project management when required
What you bring
- A degree in electrical, electrical and electronic, or mechanical engineering
- At least three years in a related field, with sales and customer-service knowledge
- Fluent Turkish and English, plus knowledge of Motors and Drives services, products and markets
- A valid driving licence and readiness to travel frequently for customer meetings and presentations
Who this fits
This mid-level role suits someone who can handle customer conversations and contract negotiations while learning about new technologies. The position is on-site in Istanbul and involves frequent travel.
From the employer
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Factory Service Sales Proposal Manager__
The work model for the role is: {onsite}
Your role and responsibilities
- This role plays a key part in supporting the Motion Service Division, with a focus on service sales activities for Motors & Generators and Drives.
- Prepares offers in coordination with the Sales Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
- Regularly making customer visits. Plans and performs the right number of weekly sales visits, reporting them on Salesforce.
- Reports leads/opportunities, manages and updates pipeline in Salesforce
- Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full services offering, and align to provide a solution.
- Ensures a positive customer experience throughout the sales process. Prepares sales plans using company tools. Performs regular status reviews.
- Creates added value for the customer and ABB and ensures the positive conclusion of transactions, contracts and proposals by using effective sales techniques.
- Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
- Identifies and initiates the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration.
- Promoting ABB’s service products and solutions in marketing activities such as events and trade shows while monitoring trends to develop effective marketing activities.
- Manages administrative procedures in sales processes, and supports collection and project management activities when needed.
Qualifications for the role
- Graduated from Electrical or Electrical and Electronic Engineering faculties or Mechanical Engineering.
- Fluently speak Turkish and English language.
- Experienced professional with knowledge of sales and customer service best practices. At least 3 year experience on related fields.
- Service, Product, and market knowledge of Motors and Drives.
- Able to communicate effectively, able to manage contract negotiations.
- Having a valid driving license & no obstacle for traveling.
- Willing to travel frequently for customer visits and presentations.
- Self-motivation, curiosity and a wish to learn about new technologies.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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