Social Media Manager
At a glance
Mid-level Social Media role at 7-Eleven. Support · full-time.
Pay not stated Social Media Manager salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Turn the social strategy into an ongoing channel plan spanning Instagram, TikTok and other platforms
- Lead influencer and creator work while managing important agency relationships
- Revive community management by responding to audiences and building genuine connections
- Run the social calendar, publishing, performance reporting and insights with campaign managers
- Use data and retrospectives to improve content principles and platform guardrails
What you bring
- You have grown engaged audiences and reach through organic social for a brand
- You understand culture, communities and content well enough to create stopping power in feeds
- You can read analytics, understand audience behaviour and improve engagement results
- You have managed creators, influencers or agency partners and can present a clear view to senior stakeholders
Who this fits
This suits a hands-on social manager who can move between strategy, publishing, community interaction and performance analysis. You will work with the Brand Experience Lead, media team, campaign managers and an in-house content team. The role is based in Support, Australia, with a Richmond office and a mix of remote and in-office work.
From the employer
Since 2024, 7-Eleven Australia has joined 7-Eleven international to be part of the biggest retail network across the world, represented in 20 countries with over 84,000 stores. We have big growth plans in Australia and a lot of opportunity for someone who wants to be part of ever growing retailer with a global footprint.
Firstly, what we offer you!
- Vibrant Open Office in Richmond. Work in a dynamic, collaborative space that sparks creativity
- Work Your Way. Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds
- Make a Difference. Take a paid day off each year to volunteer for a cause you’re passionate about
- Fuel Your Day. Enjoy free 7-Eleven coffee and snacks in the office—because great ideas start with great coffee
- Family comes first. Get up to 15 weeks of paid parental leave for the primary carer and up to 4 weeks for concurrent leave, so you can focus on what matters most
- Stay Social & Connected. Join our Social Club and Open Committee for regular events, celebrations, and fun activities
- Grow Without Limits. Access unlimited LinkedIn Learning courses and invest in your personal and professional development
The role
7-Eleven is more than a convenience store - we're a brand Australians have grown up with, show up for and talk about. From helping shape how people see 7-Eleven as a destination for Food & Bev, to building demand for the iconic Slurpee, partnering with some of Australia's leading FMCG brands, and creating reach and engagement around events and partnerships across sport, music and pop culture - our social channels play a powerful role in how the brand shows up in culture every day.
We're looking for a savvy, culturally-attuned Social Media Manager to help bring that ambition to life across Instagram, TikTok and beyond. You'll join a growing Brand Experience and Media team, reporting to our Brand Experience Lead, and work hand-in-hand with our in-house content team to turn great strategy into content that people genuinely want to engage with.
What you'll do
- Turn our social strategy into a clear, always-on content and channel plan.
- Guide our influencer and creator program, including key agency relationships
- Bring community management back to life - responding, engaging and building genuine connection with our audience.
- Partner with our media team to make paid support work harder for organic content.
- Own the social calendar (in partnership with campaign managers), publishing, reporting and insights that shape what we do next.
- Track how well our content principles and platform guardrails are landing, using data and retrospectives to keep improving how we work.
What you'll bring
- Proven experience running organic social for a brand, with a track record of growing real, engaged audiences and reach.
- A genuine feel for culture, community and content - you know what makes people stop scrolling.
- Confidently interpret data and analytics to understand audience behaviour, optimise performance, and drive engagement outcomes.
- Experience managing creators, influencers or agency partners.
- Confidence to partner with senior stakeholders and hold a clear point of view.
- A builder's mindset - equally comfortable following a strategic brief and rolling up your sleeves to deliver it.
If you're excited by the idea of growing a social function from the inside out, we'd love to hear from you.
At 7-Eleven our people are at the heart of everything we do. We are committed to creating a workplace that fosters inclusion and celebrates diversity. We strive to make every single 7-Eleven team member feel heard, valued, and respected no matter who they are or what diverse characteristics reflect their unique identity. We are proud to be a Diversity Council Australia Inclusive Employer 2025-2026 and Gold Accredited with the Australian Workplace Equity Index.
At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at peoplesupport@7eleven.com.au.
** Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned. **
To find out more about our current opportunities follow us on LinkedIn or view our careers page.
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