Key Account Manager CV
At a glance
Manager-level Account Management role at ZF. ID, 12870.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Build trusted relationships with automotive aftermarket customers across Indonesia
- Learn each key account’s needs and recommend solutions that support its objectives
- Coordinate timely delivery of products and services while connecting customers with internal teams
- Handle customer complaints and operational problems to preserve account trust
- Create progress updates and forecasts using key account metrics for internal and external stakeholders
What you bring
- Demonstrated experience working as a key account manager
- Strong knowledge of Indonesia’s automotive aftermarket, especially spare parts
- Technical understanding of commercial vehicles, plus strong communication and relationship-building skills
- Organized, persuasive, and capable of solving problems and negotiating
Who this fits
This role suits an experienced key account manager who understands Indonesia’s automotive aftermarket and commercial vehicles. You’ll work in Jakarta and interact with professionals across organizational levels. The position centers on customer relationships, sales generation, issue resolution, and account reporting.
From the employer
Req ID 90798 | Jakarta, Indonesia, PT. ZFAG AFTERMARKET JAKARTA
About the Team
We are looking for a new colleague in our sales team at our location in Jakarta.
What you can look forward to as a Key Account Manager:
- Develop trust relationships with Automotive Aftermarket Customer in Indonesia.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Your Profile as a Key Account Manager:
- Proven experience as key account manager.
- Strong understanding in Automotive Aftermarket business (specific in spare part) in Indonesia.
- Good Technical Knowledge about commercial vehicle.
- Good communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Ability in problem-solving and negotiation.
Why you should choose ZF?
- Individual Growth: At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment.
- Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all.
- Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues and shape the future with us.
Be part of our ZF team as Key Account Manager CV and apply now!
Contact
Jinyan Zhuang
+86 21 6121 8982
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