Senior Account Manager

Zayo Open · verified Sep 13, 2026

Remote Ontario Full-time Senior Account Management

Senior Account Management role at Zayo. Remote, Canada · full-time · CA$80,000–CA$110,000 base.

SalaryStated by Zayo

CA$80,000 – CA$110,000

Base salary for this role, in CAD per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Grow revenue by selling Zayo’s fiber, transport, IP, SD-WAN, edge, and security services
Build account plans, shape solutions, present proposals, and guide customers through strategic sales cycles
Protect existing revenue while winning new business through relationship management and prospecting
Track activities and opportunities in Salesforce, report performance, and provide reliable forecasts
Coordinate with sales and other teams to support customer satisfaction and revenue results

What you bring

At least five years of experience handling large and transactional sales
A bachelor’s degree or equivalent experience, plus strong financial and deal-building judgment
Experience building customer relationships and using strategic selling and account management methods
Clear written, verbal, and presentation communication with strong organization and problem-solving skills
Working knowledge of Microsoft Word, Excel, PowerPoint, and preferably Salesforce

Who this fits

You’ll suit this role if you can work independently, collaborate across a matrixed team, and manage complex, competitive deals with limited supervision. The position is remote but considers applicants living in the Toronto, Ontario metropolitan area. Customer travel may be required, and local office markets encourage regular meetings with sales, engineering, and operations teams.

From the employer

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Senior Account Manager to support both existing as well as prospective accounts in need of Zayo fiber infrastructure services. The successful candidate will develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge and Security services to prospects and customers in the Zayo Commercial Enterprise Segment. The position is responsible to achieve sales and revenue growth targets through consistent account management and prospecting activities. The ideal candidate has a strong understanding of Fiber Infrastructure, Transport, IP, SD-WAN and Security services with the ability to work on large, complex deals applying a consultative and trusted advisor approach.

Location: This remote work position will consider applicants that reside in the Toronto, Ontario metro area in Canada.

Responsibilities:

Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
Understand our network and proximity to key buildings in a market to drive on and near net sales. Understand local competitive dynamics and how to win highly competitive deals.
Present proposals and manage customers through a strategic sales process.
Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.
Apply knowledge of customers, industry, and services to achieve revenue objectives Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
Manage high volume of work while maintaining a high degree of responsiveness Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
Provide accurate and timely forecasts of sales opportunities. Develop and maintain records of customer activity for reporting of sales and forecasts.
Provide accurate and timely information to management.
Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met. Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

Qualifications:

Bachelor’s degree or equivalent from four-year College; or equivalent experience
Minimum of five (5) years of sales experience managing large and transactional deals
Proven ability to build relationships
Strong financial acumen.
Understand how to build a deal.
Quick learner who collaborates well with others Excellent communication skills, both verbal and written.
Exceptional customer service and relationship building/maintaining skills.
Excellent time management and organizational skills.
Ability to operate with high autonomy in a new or existing market
A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills
High tolerance for ambiguity and can work successfully in a matrix management model
Strong understanding of account management & the strategic selling process
Effective problem solving and interpersonal skills Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services.
Ability to travel as required by customers. In markets where there is a local office, we highly encourage regular local meetings with the sales, engineering, and ops teams.

Estimated base salary range: $80,000 - $110,000 CAD/annually.