Sales Engineer

Zahid Tractor & Heavy Machinery zahid.com Open · verified Oct 22, 2026

Saudi Arabia Mid-level Solutions & Sales Engineering

At a glance

Mid-level Solutions & Sales Engineering role at Zahid Tractor & Heavy Machinery. Saudi Arabia.

Pay not stated Solutions & Sales Engineering salary

RoleSolutions & Sales Engineering

SeniorityMid-level

LocationSaudi Arabia

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Visit current and prospective customers across your territory, log outcomes, and work toward new and used equipment targets
Match customer needs to equipment and prepare quotations, tenders, demonstrations, trade-ins, and commercial offers
Update a monthly six-month forecast with customer, model, probability, delivery timing, and expected deal value
Track competitor prices, product positioning, finance offers, availability, lead times, service support, and customer feedback
Coordinate order execution and customer issue resolution with internal teams, following sales commitments through to closure

What you bring

A bachelor's degree in mechanical, electrical, industrial engineering, or another related technical field
At least two years in sales, engineering, or another customer-facing role
Good spoken and written English and Arabic, plus familiarity with equipment applications and basic specifications

Who this fits

This mid-level role suits someone who can combine customer-facing selling with equipment application knowledge and disciplined forecasting. It is an individual contributor role with no direct reports, covering an assigned territory in Saudi Arabia.

From the employer

Job Summary

Drive equipment sales within an assigned territory by identifying customer needs, building relationships, and achieving targets, while ensuring accurate forecasting, strong market insight, effective follow-up, and coordination for deal closure and aftersales support.

Key Accountabilities

Plan and conduct regular sales visits to existing and prospective customers across the assigned territory and record outcomes through the approved CRM / Call Report system.
Achieve assigned annual sales targets for new and used equipment while maintaining approved pricing, discount, margin, and trading guidelines.
Identify customer requirements, applications, fleet gaps, replacement cycles, project timelines, financing needs, and decision-making structures to convert opportunities into profitable sales.
Prepare, coordinate, and follow up on quotations, tenders, demonstrations, trade-ins, and commercial offers with Sales Administration and relevant internal stakeholders.
Maintain a reliable six-month rolling forecast, updated monthly by customer, model, application, probability, expected delivery timing, and expected closure value.
Collect and report market intelligence, including competitor pricing, product positioning, finance offers, stock availability, delivery lead times, service support, and customer feedback.
Promote the full customer value proposition, including product performance, ownership cost, aftersales support, CVA/service agreements, parts support, technology solutions, financing options, and warranty terms.
Coordinate with Product Support, Rental, Finance, Credit, Logistics, Sales Administration, and Product Management to resolve customer issues and support smooth order execution.
Participate in sales campaigns, open days, customer demonstrations, site surveys, product launches, promotional events, and customer training activities as required.
Ensure full compliance with company policies, delegation of authority, pricing approvals, credit requirements, ethical standards, safety requirements, and documentation controls.
Follow up customer complaints and escalations related to sales commitments, delivery, machine readiness, warranty coordination, communication gaps, or commercial matters until closure.
Continuously develop product knowledge, application knowledge, selling skills, negotiation skills, and understanding of Caterpillar and competitor equipment.

Knowledge, Skills and Aptitude

Educational Qualifications and Certifications: Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical discipline from a recognized university.
Knowledge: Basic understanding of heavy equipment applications, construction/mining/industrial customer segments
Technical Skills: Ability to read basic equipment specifications, match machine size to applications, prepare basic commercial comparisons, use CRM/call reporting tools, Microsoft Office, forecasting templates, and sales dashboards. Strong ability to learn product applications and total cost of ownership concepts
Language Skills: Good command of English and Arabic, both written and spoken.
Experience: Minimum 2+ years of relevant sales, engineering, or customer-facing experience.

Key Interactions

Key Internal Contacts: Sales Manager / Branch Manager.Sales Administration.Product Support / Parts / Service.Product Management / Marketing.Credit / Finance / Logistics
Purpose of Interaction: Targets, pricing guidance, approvals, territory priorities, coaching.Quotation preparation, tender documentation, order processing, delivery coordination.Aftersales support, CVA positioning, customer issue resolution, service commitments.Product positioning, campaigns, demos, competitor information, pricing support.Customer credit checks, payment terms, invoicing, delivery, stock visibility.
Key External Contacts: Customers / Prospects.Consultants / Contractors.Finance / Leasing Partners.Competitor Market Contacts.Government / Tender Entities
Purpose of Interaction: Needs identification, quotations, negotiations, follow-up, relationship building.Project information, specifications, equipment requirements, customer influence mapping.Coordination on customer financing requirements when applicable.Market intelligence through ethical and professional channels.Tender participation, compliance documents, offer clarification when applicable.
Direct Reports: N/A