Social & Community Manager
At a glance
Mid-level Community Marketing role at Xometry. Buenos Aires · full-time.
Pay not stated Community Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead Xometry’s daily organic social voice and community engagement
- Represent the brand in buyer and supplier spaces, including forums, Reddit, and YouTube
- Set up social listening and servicing tools for real-time response
- Manage the content calendar and coordinate production with an agency
- Create a triage process for incoming social and community inquiries
What you bring
- At least seven years running organic social or online community programs
- Strong writing and an adaptable voice for authentic forum and community conversations
- Working knowledge of social listening and servicing tools
- Good judgment when prioritizing inquiries and involving subject matter experts
- Experience directing agency content work while owning voice and strategy
Who this fits
You’ll suit a proactive community marketer who can serve as Xometry’s daily online representative and make judgment calls in public conversations. The role is based in Buenos Aires, Argentina, and requires comfort engaging with buyers and suppliers across forums, Reddit, and YouTube.
From the employer
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is looking for a Social & Community Manager to own how the brand shows up, sounds, and responds across organic social and community spaces every single day. You will be the face of Xometry online — the daily voice, the person engaging in the communities where our buyers and suppliers already are, and the one making sure nothing falls through the cracks when someone reaches out. This role is part storyteller, part community builder, part first responder. You keep the content calendar on track and partner with our agency on production, but the voice, the engagement, and the day-to-day judgment calls are yours. You'll stand up the tools and triage process that let us listen and respond in real time, and you'll pull in subject matter experts when a conversation needs real technical credibility behind it.
How You’ll Contribute:
- Serve as the face of Xometry and operational lead for organic social & community — owning daily voice, community engagement, and servicing triage
- Represent Xometry in buyer and supplier communities (forums, Reddit, YouTube)
- Stand up a social listening/servicing tool
- Own the social content calendar and partner with the agency on content creation
- Establish a servicing triage process for community and social inquiries
What You'll Bring to Xometry:
- 7+ years experience managing organic social and/or online community programs, ideally in a B2B or technical industry
- Strong writing skills and a distinct, adaptable voice — comfortable engaging authentically in forums, Reddit, and other community spaces
- Experience with or working knowledge of social listening/servicing tools
- Ability to triage and prioritize inbound engagement, knowing when to respond directly and when to loop in subject matter experts
- Comfort partnering with an agency on content production while retaining ownership of voice and strategy
- A proactive, community-first mindset — you notice what's happening in the conversation and show up in it
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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