Sales Programs Manager, FCC Division
Wolters Kluwer Open At a glance
Manager-level Revenue & Sales Operations role at Wolters Kluwer. North York · full-time · CA$96,300–CA$146,150 base.
growthroles summary, based on the employer's posting.
What you'll do
- Build sales programs from initial plan through rollout, defining audiences, seller actions, measures and follow-up
- Use pipeline, activity and conversion data to spot gaps, then turn findings into sales plays and targeting
- Track program results through pipeline, win rates and seller engagement, and brief sales leaders on risks and next steps
- Coordinate sales and marketing campaigns with enablement, giving sellers the assets, training and guidance to act
- Review adoption and seller feedback, then adjust programs and share approaches that work across markets
What you bring
- A bachelor’s degree is required
- At least five years in sales programs, revenue operations or another listed function
- You bring B2B sales-motion knowledge, strong analysis, senior stakeholder skills and experience leading cross-functional programs
- You can communicate clearly and use CRM, business intelligence and productivity tools
Who this fits
This manager role suits someone who can turn performance insights into practical programs and work directly with sales leaders and cross-functional teams. The position is hybrid in North York. Applicants may need to attend an onsite interview, and interviews must be completed without AI tools or external prompts.
From the employer
The Sales Programs Manager will accelerate pipeline growth and seller productivity by designing, launching and scaling strategic sales programs. Operating at the intersection of sales strategy, pipeline generation, field execution and enablement, the role will partner with senior cross-functional stakeholders to translate business priorities and performance insights into measurable programs that improve pipeline creation, conversion and revenue growth.
Responsibilities:
Sales program strategy and execution
• Design, launch and manage structured sales programs that drive pipeline creation, opportunity progression and revenue growth.
• Partner with Sales Leaders to identify priority segments, territories, industries, products or customer cohorts where targeted programs can improve performance.
• Build program plans from concept through execution, including objectives, target audience, messaging, seller actions, enablement needs, success metrics and reporting cadence.
• Own the operating rhythm for key initiatives, ensuring programs are delivered on time, adopted by sales teams and continuously improved based on results.
Pipeline generation and performance management
• Analyze pipeline, activity, conversion and sales productivity data to identify gaps, trends and growth opportunities.
• Translate insights into practical sales plays, demand-generation initiatives, account targeting and seller actions.
• Monitor program impact against KPIs such as pipeline generated, pipeline influenced, opportunity conversion, ACV, win rate, sales activity and seller engagement.
• Create clear reporting and dashboards to communicate performance, risks and recommendations to sales leadership.
Sales leader partnership
• Act as a trusted advisor and business partner to regional and country-level Sales Leaders.
• Participate in sales leadership meetings to provide program updates, pipeline insights and recommendations.
• Help sales teams prioritize where to focus, which plays to run and how to execute with consistency.
• Support quarterly and annual planning by identifying pipeline-generation priorities and building associated program calendars.
Cross-functional collaboration
• Work closely with Sales Strategy, Revenue Operations, Marketing, Business Development, Enablement, Product Marketing and Customer Success to align programs with broader go-to-market priorities.
• Coordinate sales and marketing execution to ensure campaigns translate into actionable seller motions.
• Partner with Enablement to equip sales teams with talk tracks, assets, training, account targeting, dashboards and follow-up guidance.
• Share best practices across markets and scale successful programs regionally.
Governance, communication and continuous improvement
• Establish program governance, including stakeholder ownership, timelines, communication plans, inspection points and retrospectives.
• Track adoption and outcomes, gather feedback from sellers, and refine program based on lessons learned.
• Prepare concise executive communications, readouts and recommendations.
• Promote a culture of experimentation, accountability and continuous improvement across sales programs.
Qualifications
Education
Bachelor’s degree required.
Experience
5+ years of experience in Sales Programs, Sales Strategy, Revenue Operations, Sales Operations, Business Development, Demand Generation, Field Marketing or Sales Enablement.
Strong understanding of B2B sales motions, ideally in SaaS, cloud, enterprise technology or a high-growth commercial environment.
- Advanced analytical and problem-solving skills
- Executive stakeholder management
- Experience leading complex, cross-functional programs
- Strong written and verbal communication
- Proficiency with CRM, business intelligence and productivity tools
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation
$96,300.00 - $146,150.00 CADThis role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
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