Content Management Analyst (Fixed Term, 2 years)
At a glance
Mid-level Content Creation role at Wolters Kluwer. Cluj-Napoca · full-time.
Pay not stated Content Creation salary
growthroles summary, based on the employer's posting.
What you'll do
- Research insurance rules and turn your findings into accurate content for compliance products
- Track regulatory updates within the products’ scope and revise content to keep it current
- Handle complex customer questions with regulatory guidance, involving insurance teams or outside regulators when needed
- Review and improve compliance products and regulatory materials using internal production systems
- Study market, customer and regulatory trends, then recommend product or process changes
What you bring
- You can interpret complicated regulatory material and explain it clearly, backed by strong research and problem-solving skills
- You’re proficient with Excel, Word, digital research tools and business applications
- Advanced English communication skills are required
- Organized, detail-focused work habits and the ability to manage several priorities are essential
Who this fits
This mid-level role suits someone who can research and explain insurance regulations, with experience in insurance, compliance, legal research or another regulated field considered an advantage. It is a two-year fixed-term position in Cluj-Napoca with a hybrid arrangement. Applicants may need to attend an in-person interview at the office.
From the employer
#BETHEDIFFERENCE
If making a difference matters to you, then you matter to us.
Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.
You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact.
As a Content Management Analyst, you will research and analyze insurance statutory and regulatory requirements, transforming your findings into content that supports the development and maintenance of our insurance compliance solutions.
All work needs to be performed with a high level of accuracy, consistency and timeliness.
Responsibilities
- Conduct research and analysis of insurance regulatory requirements, translating findings into accurate, compliant, and actionable product content.
- Monitor and document regulatory changes within product scope, ensuring content remains current, comprehensive, and aligned with applicable regulations.
- Support and resolve complex customer inquiries by providing regulatory guidance and collaborating with insurance departments, regulatory agencies, and other external stakeholders when needed.
- Contribute to the development, enhancement, maintenance, and quality review of compliance products and regulatory content using internal systems and production tools.
- Analyze market, customer, and regulatory trends, providing recommendations for product improvements, new solutions, and process enhancements.
- Participate in cross-functional initiatives, prepare complex reports, build relationships with regulatory bodies, and provide guidance or coordination support when required.
Requirements
- Bachelor's degree preferred.
- Strong analytical, research, and problem-solving skills, with the ability to interpret and communicate complex regulatory information.
- Proficiency in Microsoft Office (Excel and Word), digital research tools, and business applications.
- Advanced English communication skills.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Collaborative, adaptable, and customer-focused mindset, with the ability to respond effectively to changing business needs.
- Previous experience in insurance, compliance, legal research, or a regulated industry is considered an advantage.
- Professional insurance designations or a legal background are a plus.
Our Offer
- Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
- Yearly performance bonus based on your seniority.
- Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year.
- Corporate Health Insurance.
- Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars).
- Up to 28 days of annual leave based on seniority.
- We have a strong Work from Home culture and take into consideration punctual needs and more.
- Flexible working schedule. You’ll find the flexibility for balance in your life.
- Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.