Bid & Proposal Specialist
Wolters Kluwer Open At a glance
Mid-level Revenue & Sales Operations role at Wolters Kluwer. Madrid · full-time.
Pay not stated Revenue & Sales Operations salary
growthroles summary, based on the employer's posting.
What you'll do
- Build responses to RFPs and tenders with sales teams and subject matter experts, tailoring the content to customer requirements
- Set response plans, calendars and ownership across contributors, then guide reviews, approvals and submission deadlines
- Draft, edit and format proposal materials, checking that each response is accurate and meets required standards
- Keep reusable content current, including standard answers, case studies, credentials and product details
- Monitor proposal deadlines, risks and outcomes, and improve templates, processes and reporting across the Health organization
What you bring
- At least three years in proposal writing, tender management, RFP responses, bid management or related commercial writing
- A bachelor’s degree or equivalent experience, plus strong English communication skills
- Strong editing and document-quality skills, with the ability to turn complex requirements into clear, persuasive responses
- You can organize cross-functional work and deliver accurate, compliant responses to tight deadlines
- You’re proficient with Microsoft Office, including Word, PowerPoint, Excel and Outlook
Who this fits
This mid-level role suits someone who can coordinate proposal work across sales and specialist teams while producing polished responses. The primary focus is Health Research, with additional support for Health International. The role is based in Madrid and hybrid; interview stages may include an onsite office visit, and candidates are asked not to use AI tools or outside prompts during interviews.
From the employer
The Proposal Specialist will be a member of the proposal and tender team supporting the Health Research business, while also supporting proposal activities within Health International.
The role will lead the development of high-quality, structured responses to RFPs, tenders, and other formal RFx opportunities. This position will interpret customer requirements, coordinate cross-functional contributors, write and edit response content, and manage proposal timelines through submission. The Proposal Specialist will help ensure that responses are compliant, accurate, customer-focused, and aligned with Wolters Kluwer Health solutions and standards. The role will also contribute to the ongoing improvement of proposal processes, templates, content reuse, and reporting across the Health organization.
Responsibilities:
- Proposal Writing and RFP Support.
- Work with Health Research sales and subject matter experts to develop clear, accurate, and compelling proposals for RFPs, tenders, and other formal RFx opportunities.
- Support Health Research as the primary business area and provide proposal support to Health International across applicable countries and markets.
- Coordinate proposal inputs, timelines, review cycles, approvals, and submissions across Sales, Product, Legal, Compliance, Finance, Marketing, and other stakeholders.
- Write, edit, proofread, and format proposal responses to ensure accuracy, consistency, and alignment with customer requirements and internal standards.
- Analyze solicitation requirements and develop compliant response plans, content outlines, bid calendars, and responsibility matrices.
- Maintain and improve the proposal content library, including standard responses, case studies, credentials, product information, and reusable content.
- Track proposal activity, deadlines, risks, and outcomes and provide visibility into workload, turnaround times, and quality measures.
- Partner with Sales and business leaders to understand customer needs and translate them into differentiated, customer-focused responses.
- Support continuous improvement of RFP and tender processes, templates, tools, and content governance across the Health organization.
- Provide practical guidance and knowledge sharing to proposal contributors and help promote consistent proposal best practices across regions.
Job Qualifications:
Education:
Bachelor’s degree or equivalent experience required.
Experience:
- At least 3 years of proposal writing, tender management, RFP response, bid management, or related commercial writing experience.
- Strong written and verbal communication skills in English. Additional European language skills are an advantage.
- Exceptional editing, proofreading, and document-quality skills.
- Demonstrated ability to interpret complex requirements and translate them into clear, persuasive responses.
- Strong attention to detail and commitment to delivering accurate, compliant work within tight deadlines.
- Strong organizational, project management, and analytical skills.
- Experience working with cross-functional stakeholders, including Sales, Product, Legal, Compliance, Finance, Marketing, and subject matter experts.
- Proficiency with Microsoft Office, including Word, PowerPoint, Excel, and Outlook.
- Experience with proposal management, content management, or CRM tools is a plus.
- Knowledge of the healthcare, health research, clinical, scientific, or information services environment is a plus.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
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