Account Manager
At a glance
Mid-level Account Management role at Weekday AI. Remote, India · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage forty to fifty active accounts, protecting engagement, retention, satisfaction, and business results
- Serve as the main contact for owners and stakeholders, building relationships through onboarding, coaching, support, and reviews
- Examine sales funnels and business processes to uncover performance gaps, lost revenue, and expansion possibilities
- Win renewals, upgrades, and account growth while meeting assigned monthly revenue targets
- Coordinate subject matter experts and fulfillment teams, keeping account records current and addressing churn risks
What you bring
- A bachelor's degree is required; an MBA or related postgraduate qualification is preferred
- Bring two to six years in account management, sales, customer success, renewals, retention, or client success
- Combine consultative selling with relationship management, clear communication, presentations, and public speaking
- Show commercial judgment, stakeholder coordination, multitasking, ownership, and comfort with measurable targets
Who this fits
You’ll suit a commercially minded account manager who can support many active clients while finding retention and expansion opportunities. The role is remote within India and includes occasional business travel, with immediate availability preferred. It fits someone comfortable in a high-pressure, target-driven setting and focused on measurable outcomes.
From the employer
This role is for one of Weekday’s clients
Min Experience: 2+ years
Location: India, Remote (India)
JobType: full-time
We are looking for a high-performing Account Manager to manage and grow a portfolio of clients in a fast-paced, performance-driven environment. This role goes beyond traditional customer success, with a strong focus on client retention, revenue growth, relationship management, and measurable business outcomes.
As a strategic partner to 40–50 active client businesses, you will work closely with business owners and their teams to identify challenges, implement effective solutions, improve performance, and drive long-term client success.
Requirements
Key Responsibilities
- Manage a portfolio of 40–50 active clients, ensuring strong engagement, satisfaction, retention, and business outcomes.
- Build trusted relationships with business owners and key stakeholders while acting as their primary point of contact.
- Conduct onboarding, support, coaching, and performance review sessions to help clients achieve their business objectives.
- Understand client challenges and recommend appropriate solutions, resources, and subject matter experts.
- Analyze client sales funnels and business processes to identify performance gaps, revenue leakage, and growth opportunities.
- Drive renewals, upgrades, retention, and expansion opportunities through proactive account management and consultative engagement.
- Achieve assigned monthly revenue and account growth targets.
- Collaborate with Subject Matter Experts and internal fulfillment teams to ensure seamless service delivery and strong client experiences.
- Monitor account health and proactively address risks related to churn, cancellations, or declining performance.
- Maintain strong performance metrics, including low cancellation/refund rates and healthy client retention.
- Maintain accurate client records, account plans, follow-ups, and performance updates.
- Participate in team events and occasional business travel as required.
Requirements
- Bachelor's degree required; MBA or relevant postgraduate qualification preferred.
- 2–6 years of experience in Account Management, Sales, Customer Success, Renewals, Retention, or Client Success.
- Experience in EdTech, digital marketing, consulting, coaching, SaaS, or other client-focused environments is preferred.
- Strong combination of consultative selling and customer relationship management skills.
- Excellent verbal and written communication skills with strong presentation and public-speaking abilities.
- Strong stakeholder management, coordination, and multitasking capabilities.
- Commercially oriented with the ability to identify revenue and expansion opportunities within existing accounts.
- Proactive, competitive, and growth-oriented mindset with a strong focus on achieving measurable outcomes.
- Ability to work effectively in a high-pressure, target-driven environment.
- Strong ownership, problem-solving, and continuous-learning mindset.
- Immediate availability is preferred.
Why Join
- Remote-first environment with flexibility to work from anywhere.
- Opportunity to work with a rapidly growing organization and a diverse portfolio of businesses.
- Performance-linked incentives with strong earning potential.
- Direct impact on client growth, revenue, and business outcomes.
- High-ownership culture that rewards initiative, accountability, and continuous improvement.
Must-Have Skills
- Lead Generation
- Consultative Selling
Good-to-Have Skills
- Sales
- Communication
- Client Relations
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