Executive Host / Hostess - International Marketing

Wam Iabkey Open · verified Sep 19, 2026

United Arab Emirates Full-time Mid-level General Marketing

Mid-level General Marketing role at Wam Iabkey. United Arab Emirates · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Grow a portfolio of high-value domestic players by reviewing gaming activity and trip patterns
Reach out to increase visits, gaming revenue, and re-engagement from inactive players
Serve as each assigned guest’s main contact through tailored communication, tours, and on-property hosting
Host premium guests at tournaments, events, and VIP activations while coordinating stays and amenities
Update CRM profiles, administer approved comps, track performance, and follow gaming controls

What you bring

Three to five years in gaming hosting, player development, luxury hospitality, or VIP relationship management
Working knowledge of gaming operations, player metrics, reinvestment, and comp administration
A record of reaching revenue goals while managing valuable guest relationships
Strong relationship skills, discretion, professionalism, and cultural awareness for the UAE market
Microsoft Office proficiency, with CRM and gaming-system experience preferred

Who this fits

You’ll suit a guest-facing role focused on premium relationships, revenue growth, and highly personalized service. You need to work across gaming, hotel, food and beverage, events, and VIP teams. The role requires flexible availability for evenings, weekends, and holidays, with work connected to the UAE market.

From the employer

About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position

Wynn Al Marjan Island is currently seeking an Executive Host / Hostess - International Marketing to join the resort’s International Marketing team.

The primary duties and responsibilities of this role are:

Player Development & Revenue Growth

Manage and grow a dedicated portfolio of high-value domestic gaming players
Analyze guest gaming activity, theoretical performance, trip frequency, and worth to identify growth opportunities
Proactively solicit and book incremental trips to increase visitation and gaming revenue
Achieve and exceed assigned revenue and player development targets
Identify and re-activate lapsed players through strategic outreach initiatives

Guest Relationship Management

Serve as the primary point of contact for assigned players, ensuring seamless and highly personalized experiences
Build strong, long-term relationships through consistent communication (phone, messaging, in-person engagement)
Conduct property tours and host on-property visits to enhance guest engagement
Maintain discretion and professionalism in handling VIP guest information and preferences

Event & Experience Execution

Invite, manage, and host premium guests during gaming events, tournaments, and exclusive marketing activations
Coordinate guest participation in promotional campaigns and VIP experiences
Ensure seamless execution of guest stays, including reservations, transportation, and personalized amenities

Operational & Administrative Responsibilities

Maintain accurate and detailed player profiles in CRM systems, including preferences, service history, and performance data
Issue and manage discretionary comps in accordance with internal guidelines and approval thresholds
Prepare regular reports on player performance, trip recaps, and revenue tracking
Ensure compliance with Wynn Resorts’ internal controls, responsible gaming practices, and UAE regulatory requirements

Cross-Functional Collaboration

Work closely with Gaming Operations, VIP Services, Hotel Operations, F&B, and Events teams to deliver exceptional guest journeys
Partner with Marketing to execute targeted domestic campaigns and player reinvestment strategies
Support property-wide initiatives aimed at elevating the premium guest experience

About You

The ideal candidate for this position will have the following experience and qualifications:

Bachelor’s degree in Hospitality, Marketing, Business Administration, or related field (preferred)
3–5 years of experience in gaming hosting, player development, luxury hospitality, or high-end VIP relationship management
Strong understanding of gaming operations, gaming metrics (ADT, theo, reinvestment), and comp management
Demonstrated ability to meet revenue targets and manage a high-value guest portfolio
Exceptional interpersonal and relationship-building skills
High level of discretion, professionalism, and cultural awareness within the UAE market
Proficiency in Microsoft Office Suite; experience with CRM systems and gaming management systems strongly preferred
Ability to work flexible hours, including evenings, weekends, and holidays

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.