Director Player Development - International Marketing
At a glance
Director-level General Marketing role at Wam Iabkey. United Arab Emirates · full-time.
Pay not stated General Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow revenue in the WAMI region by developing new high-value guest relationships and market-specific acquisition and retention plans
- Use VIP programs and events to increase gaming revenue, while reviewing player value and reinvestment to guide profitability
- Build VIP relationships, oversee tailored guest service, and coordinate hosted trips, events and promotions
- Lead host teams through hiring, coaching and performance reviews, with goals tied to revenue and player engagement
- Use database insights to track player activity, improve portfolio coverage and inform market budgets, forecasts and reports
What you bring
- At least seven years in gaming marketing, player development or business development
- A business, hospitality, marketing or related degree is preferred
- You can grow VIP revenue, interpret player data and apply CRM or gaming management systems
- You bring strong VIP relationship skills and experience coaching and developing talent
Who this fits
This director role suits someone with player-development expertise who can lead host teams and build relationships with international VIP guests. A relevant degree and prior host-team leadership are preferred.
From the employer
About Wynn Al Marjan Island
Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
About the Position
Wynn Al Marjan Island is currently seeking a Director Player Development to join the resort’s International Marketing team.
The primary duties and responsibilities of this role are:
Revenue Generation & Market Development
Drive revenue growth from the WAMI region through strategic player development initiatives
Identify and cultivate new high-value guest relationships
Develop and implement market-specific acquisition and retention strategies
Monitor and grow gaming revenue through targeted VIP programs and events
Analyze player performance, trip value, and reinvestment levels to maximize profitability
Work closely with Marketing and Gaming teams to align promotional strategies
VIP Player Development
Build and maintain strong relationships with high-value guests and VIP players
Oversee VIP service standards and personalized guest experiences
Coordinate VIP events, hosted trips, and promotional activities
Monitor guest satisfaction and ensure service excellence
Leadership & Team Development
Lead, supervise, and manage the Executive Host and Host teams
Recruit, train, mentor, and groom host talent for professional development
Establish performance goals and revenue targets for the team
Conduct regular coaching and performance reviews
Foster a high-performance culture focused on revenue growth and guest engagement
Database & Player Management
Utilize database marketing insights to identify high-potential players
Track player metrics including ADT, theoretical value, visit frequency, and reinvestment
Monitor host portfolios to ensure optimal player coverage and engagement
Implement strategies to maximize player lifetime value
Operational & Strategic Collaboration
Collaborate with Marketing, Gaming Operations, and Analytics teams
Contribute to budgeting, forecasting, and strategic planning for the WAMI market
Ensure compliance with all regulatory requirements and internal policies
Provide regular performance reports to senior leadership
About You
The ideal candidate for this position will have the following experience and qualifications:
7–10+ year's experience in gaming marketing, player development, or business development
Previous leadership experience managing host teams preferred
Experience working with international VIP markets preferred
Bachelor’s degree in Business, Hospitality, Marketing, or related field preferred
Strong ability to generate revenue and grow VIP player segments
Deep understanding of player development and relationship management
Strategic thinking and market development expertise
Strong mentoring, coaching, and talent development skills
Ability to inspire a high-performance culture
Strong numeracy and analytical capability
Experience using CRM and gaming management systems
Ability to interpret database insights to drive player growth
Exceptional interpersonal and networking skills
Strong VIP relationship management capability
Professional presence with high-value guests
About Wynn Al Marjan Island’s Benefits
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
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