Senior Programmatic Operations Lead
VirtuHire Open · verified Oct 27, 2026 At a glance
Senior Programmatic role at VirtuHire. Remote, South Africa.
Pay not stated Operations Lead salary
growthroles summary, based on the employer's posting.
What you'll do
- You'll design and run complex programmatic campaigns across several DSPs and channels
- You'll control pacing, optimisation, inventory quality, and resolution of delivery problems
- You'll set QA rules and approve complex or high-risk work before launch
- You'll oversee PMP and deal activation while addressing supply and inventory concerns
- You'll coach junior operators, support client calls, and improve workflows and SOPs
What you bring
- You have at least five years of practical programmatic trading or operations experience
- You have independently led campaign delivery and worked across multiple DSPs
- You can manage high-volume builds with many line items and make sound QA decisions
- You can diagnose complex delivery issues and communicate clearly in writing and conversation
- You can develop junior operators in a busy, deadline-focused environment
Who this fits
This role suits a senior technical operator who can own delivery, guide junior staff, and support U.S. or international client work. You must work remotely from South Africa during 14:00-23:00 SAST, Monday through Friday. It is a permanent full-time delivery role, not a sales position, and excludes commercial negotiations, renewals, upselling, pricing, and DSP contracts.
From the employer
Location: South Africa – Remote
Hours: 14:00–23:00 SAST, Monday–Friday, aligned with U.S. Eastern business hours
Employment: Permanent, Full-Time
Role Purpose
Lead the dedicated programmatic delivery function and serve as the senior execution authority across the campaign portfolio. The role owns campaign architecture, complex optimisation, QA governance, troubleshooting, escalation, supply/PMP oversight, and coaching of junior operators.
Requirements
Key Responsibilities
- Architect complex programmatic campaign structures across multiple DSPs and channels.
- Oversee campaign execution, pacing, optimisation, inventory quality, and troubleshooting.
- Own QA standards and approve complex or high-risk campaigns before launch.
- Provide senior-level troubleshooting and diagnose delivery issues beyond basic pacing problems.
- Guide PMP and deal activation, supply troubleshooting, and inventory quality management.
- Coach Programmatic Campaign Operations Specialists and establish repeatable SOPs and operating standards.
- Partner with the Client Account Manager on technical client issues.
- Join client or agency calls when senior programmatic expertise is required.
- Work with Data Engineering and Dashboard teams to ensure campaign structures and reporting definitions remain aligned.
- Identify opportunities for automation, workflow improvements, and increased delivery capacity.
- Provide senior oversight across the wider programmatic delivery team.
Must-Have Requirements
- 5+ years of hands-on programmatic trading or campaign operations experience.
- Ideally 7–10 years of relevant experience.
- Significant independent responsibility for programmatic campaign delivery.
- Deep practical experience across multiple DSPs.
- Strong preference for experience with:
- DV360
- Basis
- Simpli.fi
- Amazon DSP
- Meta
- YouTube
- Proven experience managing high-volume, multi-line-item campaign builds.
- Strong troubleshooting, optimisation, and QA judgment.
- Ability to identify and resolve complex delivery issues.
- Strong written and verbal communication.
- Ability to coach and develop junior programmatic operators.
- Comfortable working in a high-volume, deadline-driven environment.
Preferred Experience
- SSP and PMP curation.
- PMP/deal troubleshooting.
- Ad servers and verification vendors.
- CTV/OTT and online video.
- Regulated-category policy escalations.
- Previous team-lead or management experience.
- Experience working with U.S. or international agency clients.
Success in the Role
- Campaigns launch accurately and on time.
- High-risk work is identified and corrected before reaching the client.
- Pacing and performance issues are proactively addressed.
- QA standards are consistently maintained.
- Junior operators become increasingly independent while maintaining quality.
Important: This is a senior technical delivery and operations role, not a sales position. The role does not own commercial negotiations, pricing, renewals, upselling, or DSP vendor contracts.
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