Account Supervisor (3-month Contract)
At a glance
Mid-level Account Management role at Viral Nation Inc. United States · no salary stated · we estimate $89,111–$150,000 across the United States.
Viral Nation Inc. has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Lead influencer programs from initial strategy through execution, including timelines, delegation, client presentations, and campaign oversight
- Coordinate paid amplification, public relations, creative, and social work so integrated client activities run smoothly
- Guide influencers toward authentic brand content while managing engagement across paid and earned programs
- Track campaign performance by calculating benchmarks, engagement rates, and other measures of social impact
- Manage client relationships, budgets, team development, and difficult conversations with support from senior account leaders
What you bring
- At least five years in a client-facing digital, social, public relations, or influencer position
- Hands-on experience engaging influencers across paid and earned work, tiers, segments, and channels
- A strong grasp of influencers, social platforms, content creation, and measurement for digital or influencer programs
- Experience working with influencers on newer platforms such as TikTok or Twitch
- You can manage several clients at once while staying highly organized
Who this fits
You’ll suit a client-facing account leader who can work independently, coordinate cross-functional teams, and know when to escalate upward. The role is a three-month contract and includes oversight of influencer campaigns through Viral Nation’s proprietary platform. It also suits someone comfortable managing client budgets, developing team members, and handling both strategy and day-to-day execution.
From the employer
At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.
While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!
This position plays a pivotal role in the day-to-day management of client programs. Passionate about creative influencer strategies and knowledgeable about both paid and earned engagement across tiers of influencer, this role is expected to drive client programming from start to finish. This includes detailed tactical timelines and plans, managing day-to-day campaign delegation for Account Operations staff and cross-functional teams as well as exuding an analytical approach to measuring success.
As an Account Supervisor, you’re expected to jump in at every level, from post-procurement influencer management and facilitation to tough client conversations. You have a deep understanding of influencers across segments and channels, staying on top of disclosure guidelines, with a clear understanding of best practices for demonstrating the impact of an influencer program. This position is client-facing and should display confidence when dealing with clients, At this level you have superior social and interpersonal skills with a demonstrated ability to work independently, while also knowing when to ‘manage up’.
Responsibilities:
- Help lead strategy across multiple influencer campaigns from one-off executions to long-term, relationship-based programs.
- Demonstrate creativity and conceptual thinking on client programs and projects.
- Work closely in integrated teams to ensure seamless coordination between activities (i.e. paid amplification, public relations programs and creative campaigns, social etc)
- Work with influencers to create engaging, authentic content on behalf of brands
- Effectively work within account budget parameters. Demonstrate a solid understanding of budget parameters and ability to handle day-to-day budget
- Maintain strong relationships with brands across a variety of verticals
- Lead and support the building of client presentations
- Day-to-day client leader, with oversight from account director and senior management
- Manage team development and growth to meet the demands and expectations of clients
- Oversee your teams influencer marketing campaigns through VN’s proprietary platform
Qualifications and Skills:
- 5+ years of experience in client-facing digital, social, PR or influencer role
- Deep experience with influencer engagement across paid and earned, different tiers and segments
- Strong understanding of influencers and social media landscape
- Experience in creating social media content and driving measurement efforts for social, digital or influencer program including calculating benchmarks, engagement rates, synthesizing data
- Highly organized, with experience managing multiple clients simultaneously
- Experience working specifically with influencers on new and/or emerging platforms (TikTok, Twitch etc)
- Additional social/digital experience in content creation, social strategy or paid media
Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria. Compensation Philosophy:
At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.
Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact. AI in Recruitment: Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.
DEI Commitment:
Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.